Pickup Delivery Date —Pickeasy , 924 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.
Refine
-
By rating
Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page.
Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.
I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.
I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I just wanted to share my positive experience with Pickup Delivery Date Pickeasy. The interface is user-friendly, and the scheduling feature is incredibly convenient for both me and my customers.
Kudos to the team for providing exceptional customer support as well. They were prompt and helpful in addressing any questions I had.
I highly recommend Pickup Delivery Date - Pickeasy to any Shopify merchant looking to streamline their delivery process. Keep up the great work!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently.
The app is great for what I need and is versatile so I have more flexibility with how I sell different products.
Nandhini and Dhina were absolutely amazing, they answered all my questions and helped me set up my store so it is working perfectly to the way I want it. Highly recommend this app! Thank you so much!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...
Thank you Febin for the quick help! We had the problem solved within 5 minutes! Great App.
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
Customer support is excellent! I just communicated with Veena who was patient, thorough, and very helpful. Great experience!
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
All my requests were actioned within minutes.The best customer service experience I have had in a while!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.