Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited January 23, 2024

Janani helped me integrate 2 of their apps . They did this seamlessly and helped me to understand how the app worked in our zoom call
Rahul was also very helpful when i needed help with new shipping scenarios and combining rates

Untamed Earth Organic Farm
New Zealand
9 months using the app
Logbase replied April 26, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance.

January 15, 2021

Enfin un application qui me permet de mettre un minimum de commande par zone. Un très bon service après-vente.

lafeuilledevigne
Belgium
9 months using the app
October 27, 2021

Installed the app today. Had help instantly, though I didn't think I needed it at first. They fixed problems I didn't know I had and made the transition to this app from another a breeze! Awesome service!

Eye Candy Balloons
United States
9 months using the app
October 1, 2020

I didn't have any issues with this app. What makes this app really great is their support team. Their team takes into consideration suggestions from the users. And they deliver. Best support among the Shopify apps!

Queu
United States
9 months using the app
Edited October 30, 2022

Hi I got some great help fromDhinakar today. He fix my problem straight away I am amazed how helpful the team are the in store pick up local delivery app are. Could not be more happy with the service
Blomster and Baker.

Blomster and baker
Australia
9 months using the app
January 11, 2023

This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.

Naturally Healthy Pet
United Kingdom
9 months using the app
Logbase replied January 11, 2023

Thank you for your kind words! 🙏 Really means a lot to us 😊

October 28, 2022

Dhinakar did a great and fast shop sorting out some minor issues. The changes were done on the fly and we could move on fast and launch this new feature on our store without delay.

Bartholomeus Tienen
Belgium
9 months using the app
June 29, 2022

The app really help me to arrange my order. and the developer really helpful to solve my issues when i set up the page. Thanks for Siva to help me solving the issue.

SweeT.Rex
Singapore
9 months using the app
Edited December 4, 2021

the customer service is EXTREMELY fast and documentation is very clear. everything is stellar from the moment you install. I had a couple questions as I was setting up, and was able to set up a zoom call with them and they helped me work out everything. excellent service. update - I've been using this app for months, and their customer service continues to amaze me. my checkout crashed for tons of customers due to another app interfering with this one. even though the issue wasn't this app's fault, they fixed it for me. 10/10.

Batch 22 Bakery CA
United States
9 months using the app
August 31, 2020

Great app for setting up specific delivery time. Way cheaper than other apps and does the same job. The support is great !

Les 5 sens
France
9 months using the app
Logbase replied September 1, 2020

Thank you for the wonderful review.