OrderCup , 280 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.
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Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.
The team behind this app are superstars. We had some challenges setting up and they were on it!! super powerful app that makes your life easier than you think. The support on the other hand is next level!
Thank you for your review! And for acknowledging our dedicated support team.
We are really pleased with how well OrderCup works with our website and enables us to seamlessly create shipping labels via any carrier, as well as track information. Their support staff are always on hand when needed to answer questions and ensure everything is running smoothly.
Ordercup has been great at working with our website to organize and ship. I like that you can look back at each order and see if it is still in transit or has been delivered. It also gives you a warning when the address may not be valid or complete. It is very easy search for orders to see their status.
I've had a few questions/inquiries and ordercup staff has always gotten back to me within about half a day-- which is outstanding!
We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!
Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.
This app works great for all of our shipping needs. We have been using this company for almost 10 years now. They are truly customer driven. The software works great and they offer amazing tech support and customer service. Highly recommended.
Thanks for being a loyal customer for all these years, and for your glowing review!
OrderCup customer service is top notch! Getting assistance with program information or issues is easy and they always respond in a timely manner. I appreciate that when it is such an integral part of our daily operations.
The Support Team is amazing! Always helpful, informative, and quick. They go above and beyond to make sure we have all we need.
Thanks so much for the trust you place in our team!
The OrderCup Team.
I've been using OrderCup for over 3 years, and they are absolutely flawless. Their service when needed has always been nearly instantaneous. They really go beyond the call of duty, and it's not uncommon to get a phone call from them moments after you send a request for help. Labels are easy to make, it ties into your store and just works every time.
Moved over from ShippingEasy. INCREDIBLE customer support - Ed is a rockstar! Takes a few days to get used to, but once you get the hang of it, it's quite powerful.