Reviews (283)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

November 16, 2024

OrderCup, is an amazing platform,easy to navigate, fast response from the IT team. They always there to support you!
The team, fast response gives you the reassurance you won't be waiting for days to resolve an issue.
For the las 3 years I have the pleasure to have Ed helping us.
Ed, is very knowledgeable, hard working, well respected.
Ed, thank you so much for making my life easier running my company.
Once again today you made our day.
Big thanks again! from the Camel Glow Team

Camel Glow
Canada
Over 3 years using the app
December 12, 2024

Awesome app for a small type business, helps greatly with fulfillment and most important, amazing support team!

Blondo US
United States
About 7 years using the app
April 3, 2024

We have been using Order Cup for over five years now and are very happy with the service. We use Order Cup for shipping across North America, the layout is user friendly, easy to navigate, and has a nice clean look. The representatives at Order Cup are quick to resolve any issues, very friendly, and all have wonderful customer service. Thank you Order Cup and a special thank you to Ed!

SheepskinShop.ca
Canada
Almost 3 years using the app
Kuberas Inc. replied April 4, 2024

Thanks so much for your review. We appreaciate yourt feedback and are constantly looking for ways to improve our application and customer service.

April 1, 2013

I used ordercup since I opened my store and its been a lifesaver. Good, responsive customer support as well!

Whipping Post
United States
About 13 years using the app
April 4, 2013

Ordecup is a must-have for me and my large sales volume. It makes the shipping process as fast and painless as it can be. I can also be sure that I'm choosing the most cost-effective shipping method when I use OrderCup.

Rescue Chocolate
United States
Almost 12 years using the app
March 5, 2014

I highly recommend Order Cup. We ship hundreds of orders everyday and OrderCup allows us to process them quickly and efficiently. Their support staff is very prompt and professional whenever we run into issues or need help figuring out how to do something. OrderCup is key to the success of our business!

wolftoothcomponents.com
United States
Over 11 years using the app
Edited May 2, 2023

This app literally has saved us hundreds of hours of cut and paste tedious labor and allows us to have less employees be way more productive, and at the same time not just faster, but more organized as well. No way I would think of running an online store without Ordercup

Update 5/2/2023
10 Years later and we're still using OrderCup, the customer service is always above and beyond and any issues that arise are quickly resolved. Thank you Ed for all your help.

Shop Ewing Athletics
United States
Over 10 years using the app
March 27, 2013

Ordercup is quick, easy to use, and the staff is awesome. It saves us at least ten hours a week!

PinataCasa
United States
Almost 10 years using the app
April 9, 2014

I just got the best support ever in a time of great need. Thanks you, Shopify!

Tommy Angelo
United States
Almost 9 years using the app
April 21, 2014

Amazing customer service - answered my questions quickly. Received a call from tech support the first day to see if I had any questions about the app.

Brush On Block
United States
Almost 9 years using the app