Overall rating Based on 288 reviews
The Detox Market - Canada
The Support Team is amazing! Always helpful, informative, and quick. They go above and beyond to make sure we have all we need.
Thanks so much for the trust you place in our team!
The OrderCup Team.
MASS4D® Foot Orthotics
Customer Service is just too complicated and repetitive - lots of better shipping apps out there. Had to go through Shopify to get emails answered and even then, when giving a precise error code never got the problem fixed. Their emails are very rudimentary and they never really answer your questions but instead ignores them.
Helix Telecom Store
I should have wrote this review sooner but I kept waiting to find something wrong with the app. We have tried nearly a dozen different shipping apps and all of them seem to have something broken. If staff print labels from home then most shipping software blocks USPS pickups unless the return address shows our staff's home address. Ordercup gets this right by allowing you to choose the USPS address to pickup from while putting a different address on the label. The interface is easy to use and you can print most labels in 2 clicks. The labels always work and the packing slip looks nice. The pricing is free for anything less than 50 packages a month. The support staff is simply amazing too. If you haven't tried Ordercup yet then definitely try them out. It's hands down the best business shipping solution we have found.
Order Cup does it all for my business' shipping needs. Easy to use, excellent interface and first class support. You won't go wrong using this amazing app.
We absolutely love this app and use it every single day. They also have great customer support!!
The Huckleberry Patch
We at the Huckleberry Patch have greatly appreciated their quick response to any issues that we have had since we started. Always helpful when they contact us anyway that is needed to walk us through any time we have a problem.
OrderCup has made shipping so much easier for us, and their customer service is outstanding! They respond quickly and will even get on the phone with you to explain everything. Ed in customer service is so pleasant and explains everything well.
Thank you, OrderCup!
Been using for a few years now. Makes shipping much faster and support has always been helpful!
Uk Race Support
Happy with support and prices better than I already have.
Their quite excellent phone support (Ed in particular) makes up for the sometimes arcane quirks, clunky UI, and unintuitive aspects of the software.