Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 16, 2024

OrderCup, is an amazing platform,easy to navigate, fast response from the IT team. They always there to support you!
The team, fast response gives you the reassurance you won't be waiting for days to resolve an issue.
For the las 3 years I have the pleasure to have Ed helping us.
Ed, is very knowledgeable, hard working, well respected.
Ed, thank you so much for making my life easier running my company.
Once again today you made our day.
Big thanks again! from the Camel Glow Team

Camel Glow
Canada
Over 3 years using the app
December 12, 2024

Awesome app for a small type business, helps greatly with fulfillment and most important, amazing support team!

Blondo US
United States
About 7 years using the app
March 18, 2013

With my launch just around the corner I was worried about how to handle the shipping portion of the orders -- Ordercup has great videos and easy set up. Also, was able to get support on questions and now I am confident to start my business!

Chasing Paper
United States
3 days using the app
Edited April 8, 2016

This app does save us a lot of time and we use it for many shipments each day. We have had to create some "work arounds" to make it work for us in all circumstances. Overall it is a very good app and the developers have worked hard to make it worth the money. If these "work arounds" were eliminated, we would give it 5 stars.

Igift
Canada
About 1 year using the app
March 5, 2014

I highly recommend Order Cup. We ship hundreds of orders everyday and OrderCup allows us to process them quickly and efficiently. Their support staff is very prompt and professional whenever we run into issues or need help figuring out how to do something. OrderCup is key to the success of our business!

wolftoothcomponents.com
United States
10 months using the app
April 10, 2013

I have been using Ordercup for a couple years now and have been very happy with it. The customer service is great they keep you updated with new changes when you login. It saves me so much time by not having to manually type addresses out and quickly gives me my shipping price for my packages.
Thank you!

Candy's Cake Pops
United States
Over 2 years using the app
April 2, 2013

Ordercup is flawless. We ship thousands of orders a year - all via FedEx Priority Overnight and we have never had an error that was caused by Ordercup. We can print labels and invoices from 5 computers at the same time with no issues. I would recommend it to anyone that ships multiple packages a day.

Buy Island Creek Oysters Online | Order Oysters Online
United States
Almost 2 years using the app
November 13, 2020

We are really pleased with how well OrderCup works with our website and enables us to seamlessly create shipping labels via any carrier, as well as track information. Their support staff are always on hand when needed to answer questions and ensure everything is running smoothly.

Frontier Pharmaceutical, Inc.
United States
Over 6 years using the app
January 19, 2018

OrderCup has made shipping so much easier for us, and their customer service is outstanding! They respond quickly and will even get on the phone with you to explain everything. Ed in customer service is so pleasant and explains everything well.
Thank you, OrderCup!

Nialaya
United States
29 days using the app
Edited April 14, 2024

OrderCup has been our shipping platform for over 15 years. The information is clear, navigation is simple, and support is always there.
They listen to details and are always happy to assist. This is very helpful when you use the program everyday!

Inline Fabrication
United States
Almost 11 years using the app