OrderCup , 281 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

Edited March 3, 2016

Excellent customer service and online support! The customer service team is very helpful and insightful as well as quick to respond. Would definitely recommend OderCup to anyone running an online store.

United States
Almost 6 years using the app
March 30, 2013

Order Cup has been a great tool to use for shipping. It has helped us so much to get all our products out in a timely manner. I would recommend this to any company looking to grow

S2KI Store
United States
Almost 6 years using the app
August 21, 2017

It has been a great experience working with the OC team the past 3 years +. The team members I have contacted with most are Ed and Aloke. They are prompt to response to my Qs and help me whenever I needed help. They sure are professionals and knowledgeable in their system.

The OC system has also saved us money-often times, their rates are much better than my own carriers’ accounts. And the monthly fee they charge is very reasonable.

So, overall, we are very happy that OC is our shipping partner.

Thank you OC team!


Eighth Generation
United States
Almost 6 years using the app
April 11, 2013

Excellent shipping app, very powerful and the customer service is top notch. With shipping prices, features and browser/Java updates happening all of the time, they stick on top of things to make sure you wont have any trouble getting your labels printed fast. My online business would be much more work without Ordercup!

Astroid Designs
United States
Almost 6 years using the app
April 9, 2013

Ordercup has made life easier. Seamless integration with the shipping services, invoice creation, and customer communication are made easy with ordercup. They pay for themselves quickly.

United States
Over 5 years using the app
April 2, 2013

I was using Stamps.com but it did not integrate with Shopify very well at all. OrderCup provides flawless Shopify integration, and I love that you can use DHL to ship internationally for cheap. There is one flaw I am unhappy with -- the fact you cannot batch-ship international orders! Please add this feature, OrderCup! Otherwise I am very pleased with this app.

USB Typewriter
United States
Over 5 years using the app
April 10, 2013

I have been using Ordercup for a couple years now and have been very happy with it. The customer service is great they keep you updated with new changes when you login. It saves me so much time by not having to manually type addresses out and quickly gives me my shipping price for my packages.
Thank you!

Candy's Cake Pops
United States
Over 5 years using the app
November 12, 2013

Ordercup has helped us here at www.MyUglyChristmasSweater.com get our ugly Christmas sweaters out the door fast and get them to our customers without any issues. We rarely need to call customer service, but when we do they are there right away to help out. Ordercup is a quality app - highly recommend.

My Ugly Christmas Sweater
United States
Over 5 years using the app
January 19, 2018

Been using for a few years now. Makes shipping much faster and support has always been helpful!

Over 5 years using the app
August 29, 2014

OrderCup is great! Super easy to use and the support team is incredibly quick and helpful.

Ursa Major Super Natural Skin Care
United States
About 5 years using the app