Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

April 10, 2013

I have been using Ordercup for a couple years now and have been very happy with it. The customer service is great they keep you updated with new changes when you login. It saves me so much time by not having to manually type addresses out and quickly gives me my shipping price for my packages.
Thank you!

Candy's Cake Pops
United States
Over 5 years using the app
November 12, 2013

Ordercup has helped us here at www.MyUglyChristmasSweater.com get our ugly Christmas sweaters out the door fast and get them to our customers without any issues. We rarely need to call customer service, but when we do they are there right away to help out. Ordercup is a quality app - highly recommend.

My Ugly Christmas Sweater
United States
Over 5 years using the app
January 19, 2018

Been using for a few years now. Makes shipping much faster and support has always been helpful!

Spacing
Canada
Over 5 years using the app
August 29, 2014

OrderCup is great! Super easy to use and the support team is incredibly quick and helpful.

Ursa Major Super Natural Skin Care
United States
About 5 years using the app
March 10, 2014

excellent service and great product!!

Peter Manning NYC - Classic clothing for men 5'8" and under
United States
Almost 5 years using the app
July 21, 2016

I just wanted to let everyone know about the great customer service experience I just had with Ed from OrderCup. I emailed him, subject "911 HELP PLEASE" and he called me within an hour and fixed my problem, PLUS got me better rates.

Barefoot Provisions
United States
Over 4 years using the app
October 9, 2014

Great addition to any Shopify store! Makes shipping a breeze. The team at OrderCup is also quick to respond for any assistance I have needed.

Coffee Source Online
United States
Over 4 years using the app
Edited May 17, 2016

Not only does OrderCup save me time and money with shipping, their customer service has been great at resolving any issues I have.

Blackstone Bags
United States
Over 4 years using the app
February 20, 2014

Ordercup is great and the team is VERY responsive. I would recommend to anyone.

BURU
United States
Over 4 years using the app
April 2, 2013

Ordercup is flawless. We ship thousands of orders a year - all via FedEx Priority Overnight and we have never had an error that was caused by Ordercup. We can print labels and invoices from 5 computers at the same time with no issues. I would recommend it to anyone that ships multiple packages a day.

Buy Island Creek Oysters Online | Order Oysters Online
United States
Over 4 years using the app