OrderCup , 281 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

March 10, 2014

excellent service and great product!!

Peter Manning NYC - Classic clothing for men 5'8" and under
United States
Almost 5 years using the app
July 21, 2016

I just wanted to let everyone know about the great customer service experience I just had with Ed from OrderCup. I emailed him, subject "911 HELP PLEASE" and he called me within an hour and fixed my problem, PLUS got me better rates.

Barefoot Provisions
United States
Over 4 years using the app
October 9, 2014

Great addition to any Shopify store! Makes shipping a breeze. The team at OrderCup is also quick to respond for any assistance I have needed.

Coffee Source Online
United States
Over 4 years using the app
Edited May 17, 2016

Not only does OrderCup save me time and money with shipping, their customer service has been great at resolving any issues I have.

Blackstone Bags
United States
Over 4 years using the app
February 20, 2014

Ordercup is great and the team is VERY responsive. I would recommend to anyone.

BURU
United States
Over 4 years using the app
April 2, 2013

Ordercup is flawless. We ship thousands of orders a year - all via FedEx Priority Overnight and we have never had an error that was caused by Ordercup. We can print labels and invoices from 5 computers at the same time with no issues. I would recommend it to anyone that ships multiple packages a day.

Buy Island Creek Oysters Online | Order Oysters Online
United States
Over 4 years using the app
April 6, 2019

I should have wrote this review sooner but I kept waiting to find something wrong with the app. We have tried nearly a dozen different shipping apps and all of them seem to have something broken. If staff print labels from home then most shipping software blocks USPS pickups unless the return address shows our staff's home address. Ordercup gets this right by allowing you to choose the USPS address to pickup from while putting a different address on the label. The interface is easy to use and you can print most labels in 2 clicks. The labels always work and the packing slip looks nice. The pricing is free for anything less than 50 packages a month. The support staff is simply amazing too. If you haven't tried Ordercup yet then definitely try them out. It's hands down the best business shipping solution we have found.

Helix Telecom Store
United States
Over 4 years using the app
April 27, 2013

They are shipping experts! The app works great and they even gave us private advice on how to save money on shipping an international order.

Buy Nuez de la India
United States
Over 4 years using the app
April 8, 2016

Really great app and fast customer service! Thank you for all your help Order Cup Team!

Icenfire
Canada
Over 4 years using the app
May 7, 2014

Great customer service!!! Thank you!!!

Rifle Dynamics
United States
Over 4 years using the app