OrderCup

Ok so they could use a more detailed setup tutorial but once you get things working it's a great app. It's take me so little time to fill orders now and I love it.

I do hope they have full mac support soon since someday I might get a thermal printer and make things even easier :)

Their customer service is pretty good too.

As far as I am concerned I couldn't run my store without this anymore, ...

Really wish this app would be more intuitive and better organized. The user experience leaves much to be desired, it's extremely not user-friendly. Also no phone support.

They whole sytem is gibberish and I have been getting lost between trying to understand how shopify is related to ordercup, how ordercup is related to LS Server and Endicia and Dazzle. I don't understand why I had to download 4 programs and use 3 companies to ship my products. It is very disappointing that Shopify does not have a seamless integration for shipping already setup for its own stores. ...

Frustrated would be an understatement. It just doesn't work and the user interface is not intuitive at all. I got lost trying to make this work for the first 5 days my shop was open. After several conversations with the tech support, it still wouldn't work. It's simple: I want to print 3-5 UPS labels a day, that's it. Can't do it with this program which is trying to be more than it needs to be. I ...

Order Cup is one of the reasons that we switched to shopify. We need the ability to print labels.

Ordercup seemed nice, but it has many glitches! We tried to edit our credit card and it wont update. Printing isn't working for us and we've had no support. I think we may have to move to a different shopping cart entirely if order cup can't get these issues resolved.

damage, this solution does not work with UPS ( France ) based account , please
we are looking for solution !

I'm happy for my fellow biz owners that this app works for them. My staff and I had a HORRIBLE experience with this app. We couldn't get any of our shipping labels to print, and we tried various browsers, various computers. Tech support was absolutely awful - no one returned our calls, and then in the chat window (which is a great feature...if it's staffed properly), my warehouse manager waited ...

While Ordercup's support staff is very nice and genuinely want to help you (although I didn't appreciate the phone calls asking me to give a better review than the one I left a previously) - I'm afraid the program just leaves too much to be desired for me. The user interface is pretty bad. It would be ok if this were the 15 years ago, but compared to most any other program it seems rudimentary. ...

It seems like this will be a great application once it is up and running, and well worth the money.

But it can be fairly complicated to set up and the support website and knowledgebase are useless. If you have a question you can wait 3 days for an email (their terms of service) or pay $50 to talk to someone.

It needs much better support, but the capabilities are worth the frustration.

As a Mac user, I could not use the app (though this wasn't displayed anywhere in the content I reviewed on the service). This prevented printers to be selected - rendering the use of my thermal printer pointless.

I also found the customer service poor. They responded to some email quickly, but often waited days for questions they couldn't or didn't want to answer.

Finally, after switching to ...