Reviews (74)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to edit or cancel orders directly from the "Thank You" page, significantly reducing customer service inquiries and saving time for support teams. The installation is straightforward, and it integrates seamlessly, enhancing the post-purchase journey. Continuous updates based on feedback improve its capabilities, and the responsive support team is frequently praised.

March 28, 2018

The app Shopify should've implamented with its package! Excellent app!

Wholesalehomeimp
United States
Over 1 year using the app
November 3, 2018

Fabulous order management app. I'm disappointed that this sort of functionality isn't built-in to shopify to begin with!

The Hatch Chile Store
United States
Over 1 year using the app
December 19, 2017

Works like a charm. We have a very complicated checkout process and editing orders seemed like it would be very difficult until we found this app. Keep up the good work and thank you.

The Raw Juicery
United States
Over 1 year using the app
Edited December 7, 2021

Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.

ExcellentSupply.com
United States
Over 1 year using the app
December 19, 2017

So far the app has been serving it's purpose. Allowing customers the flexibility of cancelling an order without having to contact us, saving us customer service time as well.

Nextcigar
Hong Kong SAR
Over 1 year using the app
Edited July 30, 2019

Excellent app, makes customer service easier and saves a lot of time. I'm happy with it. Definitely saves time.

Blah Records
United Kingdom
11 months using the app
October 1, 2017

Our customers can rest assured shopping with us because of this app! It gives them peace of mind to know they have control of what they order, if they need to edit or change it, or if they wish to cancel it. This is a great time and hassle-saver for us, as well. Thank You!

Aarn Packs
United States
10 months using the app
March 26, 2025

Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.

shopmerchmallow
United States
1 day using the app
December 19, 2017

Thi app is great, order cancellation phone calls have pretty much stopped. We use this at www.autopartscheaper.com

Parts1
United States
5 months using the app
Edited April 11, 2019

Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response.

Don't know how these guys are still in business.

Kaffeina Group B2B
Australia
4 months using the app