Reviews (59)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
December 19, 2017

Works like a charm. We have a very complicated checkout process and editing orders seemed like it would be very difficult until we found this app. Keep up the good work and thank you.

The Raw Juicery
United States
Over 1 year using the app
March 26, 2021

This company provides a wonderful support. They help to localize for Japanese currency very very quickly. They do listen to the users. We hope their business go better and better.

CANDY HOUSE JAPAN
Japan
20 days using the app
December 19, 2017

So far the app has been serving it's purpose. Allowing customers the flexibility of cancelling an order without having to contact us, saving us customer service time as well.

Nextcigar
Hong Kong SAR
Over 1 year using the app
April 6, 2016

Works fine. Had some issue with the installation due to my lack of liquid editing skills but Dave was a big help in getting things setup. This should have been a basic option in Shopify so its good to have this app.

Purayati
India
5 days using the app
January 9, 2018

Easy to Install, great process and flow, easilly customizable, should put some power back in the customers hand, Don't understand why this isn't native in Shopify.

Diggnit
Saudi Arabia
About 2 hours using the app
December 4, 2020

Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!

Abstract Ocean
United States
20 days using the app
January 27, 2018

So far so good! Installed just moments ago... all configured (thanks to the easy to follow instructions) and new features are working great!

Bone Frog Gun Club
United States
27 minutes using the app
Edited August 1, 2019

Works like a charm. I had an issue understanding the way the Plugin works. Dave from the team helped me out to clear my issues.
Worth the money you're spending.
Setting up is also a piece of cake. Keep it up guys!

Colour Me Mad
India
2 days using the app
Edited March 31, 2020

Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!

Diamond Skin Pro
United Kingdom
About 8 hours using the app
Edited December 18, 2019

I am very excited about using this app to improve my overall customer experience and engage more effectively with my customers. Thank You for providing this rich functionality. It is working well so far with my side and I like the UI very much.

Mystic Flavia
India
12 minutes using the app