Reviews (74)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for allowing customers to edit or cancel orders directly from the "Thank You" page, significantly reducing customer service inquiries and saving time for support teams. The installation is straightforward, and it integrates seamlessly, enhancing the post-purchase journey. Continuous updates based on feedback improve its capabilities, and the responsive support team is frequently praised.
Refine
-
By rating
Excellent support from Dave taking care of our needs
These guys had a problem for the last few weeks but have come back to me, fixed it and provided a great service. App back up and running perfectly which is great, as we love this app and there are no other good alternatives out there. Thanks Team!
We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)
Very Good app! Save time, Easy to install.
This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.
I love this app. I think it should exist within shopify without an app. I think its a very basic necessary function
Seems like a good app so far. Initially was let down by customer support but the owner contacted me and made it right.
great app and it's free. you've literally got no reason to not download it. DO IT!
This company provides a wonderful support. They help to localize for Japanese currency very very quickly. They do listen to the users. We hope their business go better and better.
Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!