Reviews (200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.
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The set up is very intuitive and easy.
Good job Orderify.
Works like a charm. We have a very complicated checkout process and editing orders seemed like it would be very difficult until we found this app. Keep up the good work and thank you.
Great experience with Orderify! Highly recommended; wouldn't run our shop without it!
This app is just what I needed to allow my customers to self-service order edits and cancellations. Well done. Easy and intuitive setup. Well worth the monthly fee.
This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my fellow merchants: implement a Flow automation to delay payment capture on new orders so that when customers cancel and create new orders (for edits) you don't lose the Shopify payments fees.
I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far.
Quick, easy and effective!
If you are on the fence about this, dont be, install it today
I can't believe this isn't standard Shopify functionality. Takes ten minutes to setup (longer if you want to fine tune and tweak to your liking). Recommended.
Great app, easy to install, quick configuration and totally meets our requirements. Thank you Customer First focus Team!
Just installed the app. So far it seems to serve its purpose. Will test it further to see its effectiveness.