Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

January 9, 2018

Easy to Install, great process and flow, easilly customizable, should put some power back in the customers hand, Don't understand why this isn't native in Shopify.

Diggnit
Saudi Arabia
Over 1 year using the app
Edited September 16, 2020

I highly recommend this app for anyone who is serious about their business. When you think about it, you've got more to lose without it.

BlossomPop!
Australia
Over 1 year using the app
May 3, 2016

What a great app! This is something that should've been built into to shopify automatically. It is a great option for customers and builds trust by offering safety and control over their orders. It's really a must-have.

Ledheadgrowlights
United States
Over 1 year using the app
March 30, 2018

Wow, It's super cool, It uplifts the brand value and trust, which are the the most concerned from the customer point of view. The instructions for installation are pretty cool. I would like to see the feedback from our customer and then try to give more inputs.

For
Https://PinKart.in/collections
From Promising Deals (Promsdl LLC), WA, USA.
PinKart.in@Promsdl.com

Pinkart From Mana Velugu
India
Over 1 year using the app
May 15, 2016

App works well however, the html code shows in the email. Followed instructons directly as given, but very nice app..

Yourturnkeystore 101
United States
Over 1 year using the app
December 14, 2017

Very good app. The Lowest cost of order editing app, been using it more than a year and completely satisfied. Atleast it allows customers to edit the order and cancell the order before fulfill. And these guys are updating more and more options time to time.

Big Swipe
India
Over 1 year using the app
November 3, 2018

Fabulous order management app. I'm disappointed that this sort of functionality isn't built-in to shopify to begin with!

The Hatch Chile Store
United States
Over 1 year using the app
July 26, 2018

Setting it up now. So far so good.

Knotty Koncepts
India
Over 1 year using the app
January 13, 2019

Wonderful app. It is very nice, useful and easy to install. It would be wonderful if it could manage returns

Iconika Store
United States
Over 1 year using the app
Edited December 7, 2021

Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.

ExcellentSupply.com
United States
Over 1 year using the app