Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

January 9, 2018

Easy to Install, great process and flow, easilly customizable, should put some power back in the customers hand, Don't understand why this isn't native in Shopify.

Diggnit
Saudi Arabia
Over 1 year using the app
Edited September 16, 2020

I highly recommend this app for anyone who is serious about their business. When you think about it, you've got more to lose without it.

BlossomPop!
Australia
Over 1 year using the app
May 3, 2016

What a great app! This is something that should've been built into to shopify automatically. It is a great option for customers and builds trust by offering safety and control over their orders. It's really a must-have.

Ledheadgrowlights
United States
Over 1 year using the app
March 30, 2018

Wow, It's super cool, It uplifts the brand value and trust, which are the the most concerned from the customer point of view. The instructions for installation are pretty cool. I would like to see the feedback from our customer and then try to give more inputs.

For
Https://PinKart.in/collections
From Promising Deals (Promsdl LLC), WA, USA.
PinKart.in@Promsdl.com

Pinkart From Mana Velugu
India
Over 1 year using the app
December 14, 2017

Very good app. The Lowest cost of order editing app, been using it more than a year and completely satisfied. Atleast it allows customers to edit the order and cancell the order before fulfill. And these guys are updating more and more options time to time.

Big Swipe
India
Over 1 year using the app
November 3, 2018

Fabulous order management app. I'm disappointed that this sort of functionality isn't built-in to shopify to begin with!

The Hatch Chile Store
United States
Over 1 year using the app
January 13, 2019

Wonderful app. It is very nice, useful and easy to install. It would be wonderful if it could manage returns

Iconika Store
United States
Over 1 year using the app
April 27, 2016

Works perfectly! Nice little option for our customers.

Shakoolie
United States
Over 1 year using the app
December 19, 2017

So far the app has been serving it's purpose. Allowing customers the flexibility of cancelling an order without having to contact us, saving us customer service time as well.

Nextcigar
Hong Kong SAR
Over 1 year using the app
May 25, 2016

Very good app, just install according to the instructions then forget about it and let it does the work!

Yoisho House
Australia
Over 1 year using the app