Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

April 11, 2021

Great App, Easily allows customers to edit orders , rereduces work quired for editing and upsating orders. nice app

The Food Folks
India
3 months using the app
September 14, 2016

We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)

Euphoricherbals
United States
Over 8 years using the app
February 13, 2020

I used this app for my valuable customers to cancel or edit their orders and this app helped me a lot!! This app is easy to understand and provides maximum support possible.

Bellacalda.com
India
3 months using the app
Edited April 15, 2019

These guys had a problem for the last few weeks but have come back to me, fixed it and provided a great service. App back up and running perfectly which is great, as we love this app and there are no other good alternatives out there. Thanks Team!

Dynamic Vanuatu
Vanuatu
3 months using the app
May 24, 2019

I really like this app, It has helped grow a new fashion brand, Zavi - Focused on sustainable fabrics and top quality.
https://shop-zavi.com/

SHOP-ZAVI
United States
3 months using the app
January 3, 2018

Excellent support from Dave taking care of our needs

Saranoni
United States
About 7 years using the app
January 6, 2021

We were wondering how we can provide an order cancel option on our store https://www.broministry.com and Orderify did the job for us. The best order cancel and editing order app which provides the best features for order cancellation. Thanks to the developer. +1 to the support

Bro Ministry
India
3 months using the app
May 11, 2019

Great app and does what it says it will do without issue. Easy to install and use if you need it. Thanks:).

SunPlum
United States
3 months using the app
August 16, 2021

nice app really usefull and helps customers in canceling and reordering orders easily . recommended

TinyTroop
India
2 months using the app
Edited February 24, 2020

We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it's working properly. The support team very helpful for any kind of queries or issue you faced (if any). We hope that this application will become more complete and be trusted by many websites. Recommend for all Shopify Stores.

CASE U
India
2 months using the app