Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

Edited May 5, 2022

Great app. I had issues at the beginning but it has finally been solved. I can print my stickers. There is still improvements to be done to make it perfect.

L'insecterie
France
Over 2 years using the app
June 7, 2021

Angelo e Stefano sono sempre a disposizione e pronti a risolvere tutti i problemi. Si può migliorare solo la parte della chat che a volte fa aspettare tanto e non si ottengono risposte molto chiare, ma quando si parla al telefono o via mail privatamente con Angelo o Stefano, loro sanno sempre come aiutarti.

JNPR
France
Over 2 years using the app
June 3, 2021

The app was very easy to install on to Shopify and is easy to use. The support and help has been great when needed.

Rosie-Loves
United Kingdom
About 1 month using the app
November 22, 2023

Importar los pedidos es sencillo e intuitivo; Packlink ofrece todo tipo de posibilidades de envío, y eso ayuda mucho a que pueda adaptarme a las necesidades de cada pedido.

BAT STUDIO
Spain
About 1 month using the app
November 23, 2022

Ottimo servizio, ottima consulenza e soprattutto competenza ed assistenza clienti al top. Nel mio piccolo ho già avuto modo di capire che sono attualmente i migliori in termini di costi e servizi offerti. Complimenti i miei più sinceri complimenti.

Raggi's Collectibles' Automotive Art
Italy
About 1 month using the app
October 25, 2021

J'ai utilisé le module de Packlink pour mon site Shopify, il fonctionne parfaitement et l'installation se fait aisément.

Splendeurs Savons & Crèmes
France
About 1 month using the app
February 17, 2021

Good app and they also have good customer service. You can control all your orders from one destination with multiple companies

BEGBEY
Spain
About 1 month using the app
June 24, 2020

Sono alle prime spedizioni ed ho avuto qualche difficoltà a capire il meccanismo per cui ho richiesto assistenza. sono stato richiamato ed ho avuto ottima assistenza !

Parafernalia
Italy
About 1 month using the app
September 22, 2021

Llevo desde diciembre del año pasado que la app no me funciona. Desde Packlink se han lavado las manos y me remiten a Shopify. Los de Shopify me redirigen a Packlink. Un desastre.

FORMA
Spain
Over 2 years using the app
AUCTANE S.L.U. replied September 22, 2021

Buenos días,

Gracias por su comentario y sentimos las molestias.

Para poder ayudarle a resolver la incidencia con su integración, podría enviarnos a business@packlink.com un correo con el email con el cual accede a Packlink PRO. Haremos lo posible para resolver su incidencia cuanto antes.

Gracias de antemano
Saludos
Packlink Team

September 9, 2022

App. utile e assitenza telefonica di Angelo molto valida per la configurazione delle spese di spedizione

GIOIABIO
Italy
About 1 month using the app