Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

May 28, 2021

Me ha atendido Antonio Funes , un 100 en atención ,encantada con la aplicación y su ayuda para la instalación del servicio , un crack ! , me encantaría que este servicio estuviera disponible para envíos internacionales igual que para nacionales ,precios competitivos. Gracias a Antonio nuevamente por su atención.

BLUESKDA
Spain
15 days using the app
April 8, 2021

Usamos hace un tiempo el servicio y ha resultado bien, sin problemas, la asistencia de Julia Boñaho es de gran ayuda para nosotros.

Soia Home
Spain
15 days using the app
February 17, 2021

He dejado de usar sendcloud definitivamente al probar Packlink Pro. Mucha más variedad en mensajerías, funciona genial, mi comercial Carmen me soluciona al momento los problemas y aunque solo he mandado 23 pedidos por ahora estoy bastante contenta.

Moi and Ko | Shop Natural Soy candles and bubble cube candles
Spain
15 days using the app
March 16, 2021

Me atendio Jesus Ganet, por un problema de configuracion en los envios nacionales e internacionales y muy contentos con su soporte. Se conecto de forma inalambrica a mi equipo y lo soluciono en un momento, ademas de resolver de forma muy eficaz a todas nuestras dudas. Este tipo de soporte es el que buscabamos realmente a la hora de contar con una plataforma de envios como partner logistico. Muy contentos.

Now Athletes
Spain
15 days using the app
May 7, 2021

What I've come to learn, is that if you're outside of the USA, and using Shopify for eComms, Packlink Pro is an absolute essential for seamless workflow shipping. A great, and free service (even cheaper than going straight to the shipping company direct...?!) and the customer support is SECOND TO NONE!
I called Renata (my Packlink Pro account manager) with what I thought was a really silly question about usability, and she happily explained it thoroughly and saved me HOURS over the week with her knowledge and inside tips.
I can't recommend PLP enough, (and if it's possible, ask for Renata to be your account manager...! )

Bear. The Coffee Roasters
United Kingdom
14 days using the app
May 7, 2021

I downloaded packlink for a quick and easy service to work with and it provided just that! Rates are much cheaper and customer service is a 10/10 :) my account manager Renata has been such an amazing help and I recommend this to any small business!

FrogleUk
United Kingdom
14 days using the app
June 17, 2021

Un trato genial y personalizado Julia super amable y atenta asi da gusto trabajar.
Super recomendables.

LAS CAMISETAS DEL RASTRO.ES
Spain
14 days using the app
July 28, 2021

Todo correcto, rápido y buenos precios. Lo recomiendo ya que al automatizarlo es todo mucho más fácil y te ahorra tiempo y esfuerzo.

BONSAIS LA SELVA
Spain
14 days using the app
September 9, 2020

Antonio Funes es un experto en su trabajo , te explica muy bien como funciona la app ,yo no tenía previsto trabajar con Packlink pero gracias a él si , ya que ahora se que tiene muchas ventajas trabajar con esta empresa.

esencial fit
Spain
13 days using the app
December 14, 2021

Non pensavo ma è davvero utile come app. L'integrazione è perfetta e i prezzi non sono alti.
Ringrazio anche Eleonora Tacchi che mi ha aiutato le prime volta.
Ottima App

Liveyourkids
Italy
13 days using the app