Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 7, 2021

The app is simple to install and use, sergey was very helpful! Cant fault the service and support.

United Kingdom
Time spent using app: About 24 hours
April 6, 2021

We have now installed this app across 3 different businesses we own. The team at Paywhirl are super friendly, helpful and quick at responding. They have helped us with installation and we are really happy with the functionality and design of the app. It will definitely help us make more sales for sure!

Kahuku Natural
New Zealand
Time spent using app: 10 months
April 6, 2021

We are thrilled with this company and this app. It is super easy to use. The guys at Paywhirl were extremely accommodating (and super fast!) at responding to my request to help me install the code and in fact did that for me. It looks great on our website, and making small changes now to the design and functionality behind the scenes is really easy. A big thank you!

New Zealand
Time spent using app: Over 1 year
March 23, 2021

This is my first ever app review in my 4 years of using all different types of applications. Paywhirl has earned it by providing the best customer support I've ever experienced! Sergey helped to get everything installed correctly on my theme in minutes (if not seconds), plus added it (per my request) to the "Featured Product" section of my homepage. Later, I experienced a glitch/bug with the sale prices of my other products in the same collection as my subscription product. Sergey again responded immediately with the cause of the bug and multiple work around solutions to remedy the issue until the bug is fixed. Sergey also used Loom to share screen recording videos he made, showing exactly what was going on with my store's theme. It's was amazing!

Silica Trades
United States
Time spent using app: 8 months
March 20, 2021

Amazing and brilliant customer support. We have only just started using this App for our subscription service. Initially we think we installed it incorrectly which caused our website to have some serious issues, but not with the Paywhirl APP itself, but with something we did. I have to say, the support team at Paywhirl, specifically Sergey is amazing. The problem we experienced was nothing to do with the APP but Sergey went above and beyond over a number of days to help us resolve the issue. The best support we have received from any Shopify APP so far. Keep up the good work and thank you.

Wax Magic Home Fragrance Ltd ®
United Kingdom
Time spent using app: 3 months
March 19, 2021

This app is awesome! Our requirements for subscription products were complex (flexibility to the customer, long time horizons for subscriptions, and the need to change features). This app is easy to use, integrates perfectly with Shopify, and Paywhirl's customer service is second to none.

United States
Time spent using app: Almost 2 years
March 18, 2021

Great customer service and super easy to set up! Looking forward to when the app will be launching their payment plan feature but am happy that you can manually integrate that into peoples subscriptions after their first order! Very pleased.

Green Room
Time spent using app: 23 days
March 18, 2021

App works great! however my 5 starts goes for the support!! Their customer support is amazing, they help you through all the set up and every time you have a doubt they answer you fast and with solutions! Thanks PayWhirl team!

WoWplay Experience
Time spent using app: 2 months
March 17, 2021

Sergey from technical support has been extremely helpful with some code customisations and setting up the app correctly on our theme. Great app so far!

Purplebone Ltd
United Kingdom
Time spent using app: Almost 2 years
March 16, 2021

Great app so far and the tech support is super quick and really helpful. I tried to install on my own but needed help. In a matter of minutes I was up and running! Great app so far!

United States
Time spent using app: About 2 years