Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

February 5, 2024

terrbile

Giftify
France
1 day using the app
May 15, 2023

Support was quick to respond to my questions.
Daniel has the best support team that I have ever encountered

ZenMigraine
Canada
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that you had a great experience with our support team! We strive to provide efficient and top-notch assistance, and we're pleased to know that we hit the mark for you with Daniel. Your kind words greatly motivate us to keep doing what we're doing.

Your feedback is extremely important to us and it helps us continually strive for outstanding service.

Thank you again for your amazing support!

Best Regards,
Opinew Team

Edited May 27, 2023

Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.

ashdongolf
United States
About 1 month using the app
Opinew replied May 30, 2023

Hi,

Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark.

Best wishes,
- Opinew Customer Success Team

May 18, 2023

I've used this product enough to say support is fantastic! Wonderful app and time saver. Thank you.
Gary

Speedmerchant65 / The Hungry Bookworm / Fireside Books
United States
6 days using the app
Opinew replied December 4, 2023

Hi Gary,

We're over the moon to hear your positive feedback! It's great to know that Opinew Product Reviews App UGC is saving you time and that you're happy with our support team. They're indeed fantastic, always ready to help our valued users such as yourself!

Thank you so much for taking the time to leave us this glowing 5-star review. Your feedback plays a huge role in driving us to continuously enhance our services.

Best,
The Opinew team

June 28, 2023

great support team, helped me out a lot, really seemless and helps that you van import via amazon www

The Karmic Pod
United Kingdom
3 months using the app
Opinew replied December 4, 2023

Hi there,

We're delighted to hear that you found our support team helpful and the import process from Amazon seamless. Your feedback is really appreciated and it makes us happy to know we could assist you.

However, we noticed that despite your positive feedback, our app received a 4-star rating. If there was something that didn't meet your expectations or something you struggled with, please don't hesitate to reach out to our support team. We continuously work towards improving our app and your feedback is very important to us.

Thanks once again for taking the time to write a review.

Best wishes,
The Opinew Team.

May 25, 2023

I recommend this app to anyone looking for review apps that have a great support team.
Their customer service team is excellent and available via live chat to assist you with any issues.

Bisleywatches
China
1 day using the app
Opinew replied May 30, 2023

Hi,
Thank you for your fantastic review and for recommending our app to others. Our customer service team is dedicated to providing real-time support through live chat, and we're thrilled to hear that you've found their service to be excellent.

Your support means a lot to us and we'll strive to continue meeting your expectations.

- Opinew Customer Success Team

May 5, 2023

We were very happy! This app is simple and I love it.
It was easy to install and use.
It looks amazing!

Beauty Bloomy
Brazil
2 days using the app
Opinew replied December 4, 2023

We appreciate your fantastic review! We're thrilled that you found our app simple to use and easy to install. Your satisfaction with the appearance of the app makes us incredibly happy. We always strive to create a seamless user experience. That you have experienced this with our app reinforces the effort we put into it. Thanks for taking the time to share your experience. Your feedback holds significant value for us.

Best Regards,
The Opinew Team

November 14, 2023

its good app reiew

Shop away
Pakistan
About 1 month using the app
Opinew replied December 4, 2023

Hi there! We're glad to hear you find Opinew a good app for reviews. We always strive for excellence, and your 4-star rating tells us we're on the right track. If there's any way we can make your experience a 5-star one or if you have any other comments, please feel free to share. Your input plays a crucial role in our continuous effort to enhance our app.

Thanks again for your feedback!

Best,
The Opinew Team

September 18, 2023

Great app, fast support response. Recommended!

FoolMate
Lithuania
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear you're having a positive experience with our Opinew Product Reviews App UGC and our support team! Your recommendation means a lot to us. It's feedback from valued customers like you that helps us continue to improve and deliver the best possible service. Thank you!

Best,
The Opinew Team

June 21, 2023

Nothing special, too expensive. Even got charged after unistalling.

Snap Shut
United States
About 1 month using the app
Opinew replied June 21, 2023

Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this.

Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan.

If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan.

- Opinew Customer Success Team