Pinterest , 5,821 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and seamless Shopify integration. It simplifies the creation and management of Product Pins, boosting product visibility. Merchants have noted increased sales and value the detailed analytics provided. The app also offers free advertising credits to new merchants, enhancing its appeal as a marketing tool.

March 20, 2024

The app no longer works at all. I just opens to an error message. This has been going on for over a month with zero response from support. Very disappointing.

Kentucky Country Home, LLC
United States
About 3 years using the app
March 8, 2024

This app isn't amazing. Instead of doing the basic which is synching the products and store, It only connects it if you open ads. So it is based on 100% paid and does nothing to connect the rest.

MoYou London
United Kingdom
Over 2 years using the app
April 7, 2024

Thought I'd try again after a year, but NO! Horrible platform for selling, even after over a year they tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me. It slows down your store speed drastically and shows nothing but bad from Google PageSpeed Insights. WORTHLESS!!!! Do not install in your store!!!!!!!!!!! Pinterest is a JOKE!!!!!! If I could give zero stars I would.

Oliver & Company Montessori Toys
United States
9 months using the app
March 22, 2024

So far it's good

Malliya
Australia
11 months using the app
April 15, 2024

mal

AlyzKids
Bolivia
7 months using the app
February 13, 2024

As an OG pinner (started back in 2010 with millions of views on my personal brand page), I am so frustrated and disappointed with the lack of customer service. It's almost as if they're all back there just laughing and smirking and joking at each help request that comes in. They respond with canned, repeated messages looping you back through the vortex of pretty but unhelpful support pages. Questions unanswered, promises to follow up left broken, yet new emails with shiny objects - it's like a toxic relationship you can't get out of. From trying to reconnect a shopify catalog (that mysteriously, without notice disconnected and a link to nowhere) to trying to get more than just the spinning button in response to affiliate links not saving - it's a general cluster of glitches, wasted time, & disappointment.

Cascade Iron Co
United States
Almost 3 years using the app
March 2, 2024

Pinterest is a visual discovery platform where users find inspiration for their interests. Explore billions of ideas with a personalized touch.

JBR Jeweler
United States
12 months using the app
February 23, 2024

Trying to sell candles on Pinterest, got declined. Tried to contact costumer support, they closed my request without even answering it. How's that service ? My products are being sold on Shopify, Meta, Etsy, Google Merchant but Pinterest says no without any clear reason. Can't even have a single answer back.

Peach and Cream ®
Canada
6 months using the app
April 29, 2024

This is not a free app, you have to trade your financial information to use it. I do not appreciate having to supply my credit card information just to use a "free app". You should never require this information when purchases are not being made. This is a gross abuse of privacy and financial information.

Nevermore Nursery
United States
About 1 month using the app
February 1, 2024

Data source connection unstable and constantly fails.

IG Studio & Co.
United States
12 months using the app