Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. It's praised for automating shipping and returns, offering discounted rates, and providing custom labels and tracking. The app's reliable performance and exceptional customer service, with fast and responsive support, are also highly commended.

April 17, 2024

I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.

Beauty Care Brazil
Brazil
3 months using the app
Edited March 21, 2024

Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak

Misericordia
France
About 1 month using the app
April 3, 2024

I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!

BYTFS
United States
About 6 hours using the app
April 1, 2024

Neha was very supportive and friendly, she was also very quick when finding information for me. really appreciate the customer service that helped me a lot

Anime Haven
Vietnam
29 minutes using the app
November 30, 2023

Customer service on this app is great! They are patient and polite, and really take the time to help newbies navigate the app! Highly recommend!
5 stars to Neha!

acup-acuppa
United States
14 days using the app
November 4, 2023

Nallnee has provided me great customer service and hope to work with her again

Essentialist Travel
United Kingdom
25 days using the app
March 2, 2017

A must-get app for any store that does several fulfilment per day. Good customer service to help get you and your store set up and, once that is done, everything else is really convenient. Love it!

Whynotspeakup
Singapore
About 5 years using the app
August 29, 2023

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
United States
Over 2 years using the app
October 3, 2020

No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.

Galen Leather
Türkiye
Over 4 years using the app
AfterShip & Automizely replied October 5, 2020

We apologize for the bad experience. To discuss this further we have sent you an email on your registered email address.

You can also reach out to us at support@postmen.com. Our support team is available 24X7.

Kind regards,
Mudit

July 14, 2016

Great app, support is great! Andrew helped us very fast and accurate with "problems" we were encountering. We use it to print UPS stickers and fulfill items at the same time, which streamlines the process a lot. keep up the great work!

Dukudu
Netherlands
Over 4 years using the app