Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.
Great customer service! Staff is friendly and helpful and honestly the app is actually working for my biz, so Im overall very happy.
Our team was hesitant because we don't have a ton of experience managing SMS but the Postscript team was extremely responsive and recommended best practices that actually worked! The app is intuitive, comprehensive and easy to manage and track performance. We are especially impressed by their customer service and regular updates based on customer feedback too!
Love this app, it has helped me generate sales almost immediately and keep in contact with my customers. Get it now!!
I just launched with this App about 20 days ago. So far it's performing well, their customer service is top notch. Will follow up after some more time to give a more accurate assessment.
Great support and fairly easy to use once you get the hang of it! SMS marketing seems to be converting well too.
Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions
If you want to start text marketing (and you should!!!), there's no faster and easier way than with Postscript. I was up and running in 30 minutes and have not looked back. We've launched multiple campaigns in the past month with tremendous return on spend. We couldn't be happier with the results! The PS team is awesome as well - always ready to help when we have questions or need assistance. Highly recommend!
Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!
Postscript is a great SMS app with a nice interface. Easy to use and great support via chat. I use many of these type of apps and this is a top choice.