Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 3, 2019

Our team was hesitant because we don't have a ton of experience managing SMS but the Postscript team was extremely responsive and recommended best practices that actually worked! The app is intuitive, comprehensive and easy to manage and track performance. We are especially impressed by their customer service and regular updates based on customer feedback too!

Copper Cow Coffee
United States
About 3 years using the app
June 10, 2021

Love this app, it has helped me generate sales almost immediately and keep in contact with my customers. Get it now!!

Golden Hills Boutique
United States
About 3 years using the app
October 15, 2020

I just launched with this App about 20 days ago. So far it's performing well, their customer service is top notch. Will follow up after some more time to give a more accurate assessment.

Image Beauty
United States
About 3 years using the app
October 16, 2020

Great support and fairly easy to use once you get the hang of it! SMS marketing seems to be converting well too.

Mimi Vie
United States
About 3 years using the app
January 27, 2021

Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions

Aviator
United States
About 3 years using the app
May 6, 2019

If you want to start text marketing (and you should!!!), there's no faster and easier way than with Postscript. I was up and running in 30 minutes and have not looked back. We've launched multiple campaigns in the past month with tremendous return on spend. We couldn't be happier with the results! The PS team is awesome as well - always ready to help when we have questions or need assistance. Highly recommend!

procompression.com
United States
About 3 years using the app
March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Epica
United States
About 3 years using the app
August 21, 2020

Postscript is a great SMS app with a nice interface. Easy to use and great support via chat. I use many of these type of apps and this is a top choice.

Private Label Clearance
United States
About 3 years using the app
August 6, 2020

INCREDIBLE customer support and seriously the best SMS app we have ever used!! Give em your money, they will make you more!

Gains in Bulk
United States
About 3 years using the app
Edited August 5, 2022

When I want to send text messages, it sends text messages, and their support is fantastic. I'd recommend postscript to anybody who wants to do SMS.

Warrior 12
United States
About 3 years using the app