Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Very easy to use. If you need some help, there's amazing customer support to hold your hands throughout onboarding. Recommended for anyone jumping into SMS game!
Customer service was great! My question was asked and answered so fast! Kyler did a great job assisting me!!
This app makes it SEAMLESS to send SMS text messages! Super easy to use. Send GIF’s or pictures! It’s taken my business to the next level!
Bre with customer support went above and beyond to help me manage my post scripts campaign. First time trying a campaign and im very satisfied
I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!
love the ease of using this app, has generated some sales for me, great and speedy customer service as well!
I have to say, I rarely, if ever, write reviews. This experience was review worthy. Zev is the BEST Customer Service & Onboard Agent I've EVER had. I've been having trouble with setting up my Postscript as it's a brand new Software i'm not familiar with. Zev, quite literally, onboarded me for over an hour, answered all of my annoying questions, and went above and beyond in his pursuit of my satisfaction. He walked me through every detail, waiting for me as I was integrating softwares, and even helped me optimize my Automations I already had in place. He then extended my trial so I can "receive the full experience!"... for 30 days. All I can say is this: the software is incredible, but more than that, the people at the company are incredible. Zev, thank you for your wisdom and charisma. They set the standard for Customer Satisfaction for me.
Very helpful support staff, extremely knowledgeable about their platform. Which unfortunately is rare these days.
I'm still in very early stages of using this app, but the customer service alone has been outstanding. I will update this review as I use this app to highlight some of the other 5 star aspects.
Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.