Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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This app makes it SEAMLESS to send SMS text messages! Super easy to use. Send GIF’s or pictures! It’s taken my business to the next level!
Bre with customer support went above and beyond to help me manage my post scripts campaign. First time trying a campaign and im very satisfied
I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!
love the ease of using this app, has generated some sales for me, great and speedy customer service as well!
I have to say, I rarely, if ever, write reviews. This experience was review worthy. Zev is the BEST Customer Service & Onboard Agent I've EVER had. I've been having trouble with setting up my Postscript as it's a brand new Software i'm not familiar with. Zev, quite literally, onboarded me for over an hour, answered all of my annoying questions, and went above and beyond in his pursuit of my satisfaction. He walked me through every detail, waiting for me as I was integrating softwares, and even helped me optimize my Automations I already had in place. He then extended my trial so I can "receive the full experience!"... for 30 days. All I can say is this: the software is incredible, but more than that, the people at the company are incredible. Zev, thank you for your wisdom and charisma. They set the standard for Customer Satisfaction for me.
Very helpful support staff, extremely knowledgeable about their platform. Which unfortunately is rare these days.
I'm still in very early stages of using this app, but the customer service alone has been outstanding. I will update this review as I use this app to highlight some of the other 5 star aspects.
Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.
This is one of the most important apps I have used in my lifetime, the customers service is 100! Can't say enough how much we appreciate everything Postscript does!
Great app, really appreciate their constant help and support. They really be saving my SMS texts haha.