Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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There are lots of SMS platforms out there! PS integrates easily with Shopify and also allows flexibility to integrate with popular services like Klaviyo and Zapier. I really appreciate their customer service and that's the main reason I'm sticking to PS for now.
I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!
I have reached out to the PS support team via chat a number of times and have always had an excellent experience. Not only are they friendly and professional, but they are always willing to roll their sleeves up and solve MY issue. I appreciate that. Would recommend.
This app is great for text message marketing. Just make sure you are compliant! Support is quick and helpful.
Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.
App is absolutely amazing and Zev is really cool and helpful with questions. This app was referred to me by a current customer and after seeing the analytics and the income it generated for them, I had to take a shot at it. So far I am liking what I see. Will come back and update.
Excellent customer service! The app is so easy to use and a fast and effective way to get messages to customers and drive sales.
This app is the perfect marketing tool for my shop! Very user friendly and provides a great ROI. Highly recommend :)
Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.
Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!