Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 25, 2020

Very prompt response. Love everything about post script including their fantastic texts that help me create what to say to my customers, speedy replies, and the automated tracking. Everyone I have referred loves it as well

The Fragrance Bar LLC
United States
Almost 3 years using the app
June 8, 2020

The best SMS app on the market. Zev goes above and beyond to make sure we always set everything up correctly. I highly recommend this app.

On Cue Apparel
United States
Almost 3 years using the app
November 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Mai Cases
United States
Almost 3 years using the app
September 9, 2019

Extremely easy to use and powerful. My ROI is nuts. Best customer service! They really treat you like VIP customers!

TeamKeto
United States
Almost 3 years using the app
March 31, 2022

Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.

North Authentic
United States
Almost 3 years using the app
March 3, 2021

So easy to use and get set up! I love the chat feature, and our onboarding specialist has been so helpful! We've had positive feedback from our customers too.

Mikey’s LLC.
United States
Almost 3 years using the app
September 13, 2020

This app has been a must-have for our marketing funnel arsenal. I'm an owner of a digital marketing agency in Miami Florida, and trust me, my team and I have tried dozens of apps for SMS - none of them come close to Postscript. They make everything absolutely easy + incredible customer service/assistance from experts on not only their platform but on suggesting best practices for funnels.
Trust me, you wont go wrong with Postscript.

Soflo Snacks
United States
Almost 3 years using the app
May 3, 2022

Customer service is very helpful especially Taylor!!!!I am loving this app so far!!! I am excited to start this journey with Postscript

Urban Elite Beauty
United States
Almost 3 years using the app
June 28, 2019

Installing this today moving over from another text app competitor. Aside from Sean being an awesome rep that quickly organized a plan overnight and setup a great demo walk through, the functionality capabilities from this platform blows the app that we were paying more for out of the water. They have a lot of segmentation that is closer to email capabilities, their own popup instead of having to use an outside popup, and better text technology from a user experience from what I can tell. It looks like they've thought through the text experience much more than others, and they even have an integration with ReCharge already! Really excited to see the performance of this for our brands.
- Dan

Gemandi Jewelry
United States
Almost 3 years using the app
September 9, 2019

Hands down the best SMS platform on the market, Wouldn't trust anyone else with my SMS other than PostScript. Thanks guys!

Weatherford Fit
United States
Almost 3 years using the app