Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

September 9, 2019

Hands down the best SMS platform on the market, Wouldn't trust anyone else with my SMS other than PostScript. Thanks guys!

Weatherford Fit
United States
Almost 3 years using the app
June 30, 2023

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

www.lifesjourneyclothing.com
United States
Almost 3 years using the app
August 2, 2023

Awesome customer service and great program! We use automations and text campaigns that are linked with our other apps

Nona Louise
United States
Over 2 years using the app
October 29, 2021

I am starting to use the app and I love the features and the assitance!I needed some help and Porshai helped me through it!

MyMajesteas
United States
Over 2 years using the app
May 8, 2020

I am so happy with how easy this app was to setup and to use overall. SMS seemed a little overwhelming to me in general but I took the leap on the free trial and am happy I did. The team has been extremely responsive to my questions as well. This is another great avenue for connecting with customers and driving more sales with automation and I'm confident I chose the best app for what I was looking to accomplish.

Momma Trend Boutique
United States
Over 2 years using the app
January 8, 2021

Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!

FB County
United States
Over 2 years using the app
February 10, 2022

I was having issues logging into a link for a campaign I was doing. Taylor was so helpful with assisting me. She tried every troubleshooting method to help me. Her customer service was stellar and extremely helpful! Thank you Taylor :)

Kennedi’s Essentials
United States
Over 2 years using the app
September 24, 2021

Super easy to use, great customer service, and most of all it REALLY boosted my sales. Thanks so much!

Oak&Pearl Clothing Co
Canada
Over 2 years using the app
May 12, 2020

We have seen a huge jump in revenue since starting with PostScript. The texting flows have been a game changer, and the features are top of the line.

Tulip Lane Boutique
United States
Over 2 years using the app
November 13, 2020

We love Postscript! The UI is super simple and clean, and it's driven a good amount of revenue--much more than we initially expected. The reason: next level support. The team at Postscript is so customer-focused that it's hard to believe. Short wait times, super helpful growth and strategy team, and clear, concise communication. Our whole team is impressed with them!

DRMTLGY
United States
Over 2 years using the app