Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 14, 2020

There are lots of SMS platforms out there! PS integrates easily with Shopify and also allows flexibility to integrate with popular services like Klaviyo and Zapier. I really appreciate their customer service and that's the main reason I'm sticking to PS for now.

Ravean
United States
Over 2 years using the app
November 13, 2020

We love Postscript! The UI is super simple and clean, and it's driven a good amount of revenue--much more than we initially expected. The reason: next level support. The team at Postscript is so customer-focused that it's hard to believe. Short wait times, super helpful growth and strategy team, and clear, concise communication. Our whole team is impressed with them!

DRMTLGY
United States
Over 2 years using the app
Edited October 6, 2021

I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!

HerSpace Co.
United States
Over 2 years using the app
June 3, 2020

I have reached out to the PS support team via chat a number of times and have always had an excellent experience. Not only are they friendly and professional, but they are always willing to roll their sleeves up and solve MY issue. I appreciate that. Would recommend.

hungrybark-staging
Canada
Over 2 years using the app
September 30, 2020

This app is great for text message marketing. Just make sure you are compliant! Support is quick and helpful.

Fundraisers What a Crock Meals
United States
Over 2 years using the app
April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

My Mind's Eye Paper Goods
United States
Over 2 years using the app
Edited May 19, 2020

App is absolutely amazing and Zev is really cool and helpful with questions. This app was referred to me by a current customer and after seeing the analytics and the income it generated for them, I had to take a shot at it. So far I am liking what I see. Will come back and update.

Shoe Limitless
United States
Over 2 years using the app
November 24, 2021

Excellent customer service! The app is so easy to use and a fast and effective way to get messages to customers and drive sales.

Gift Spawt
United States
Over 2 years using the app
July 2, 2020

This app is the perfect marketing tool for my shop! Very user friendly and provides a great ROI. Highly recommend :)

Wool and Flax Boutique
United States
Over 2 years using the app
November 10, 2021

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Nectar Bath Treats
United States
Over 2 years using the app