Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?
Postscript has been so beneficially for us! The support (specifically meg) have been nothing but helpful to me and my team! I am SO appreciative of them! <3
App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.
This is exactly what we were looking for. It's like Klaviyo, but for SMS- flows, automations, campaigns, all super intuitive.
Faith was so kind and helpful! Answered all my questions and explained what was going on!! Definite 5 stars for her!!
Very intuitive app but when I have needed support, I've gotten GREAT support from the Postscript team (specifically Porshai and Michael)!
Postscript has been awesome for us to use and brought in great revenue! We upgraded our plan but couldn't do much until our free trial ran out, but the support staff and Bryan we're awesome and accommodating to help us out!
I used the app to help with marketing, because most of my customers are working women who check tech messages before emails. Great app for business owners and very helpful. Just a chat away if you need any help.
We LOVE Postscript for several reasons.
1. It does both SMS & MMS meaning you can send GIFS and pictures which really help keep the text messages fun and light and feeling less intrusive to the customer. MMS is something not all "text" platforms offer that's a huge bonus to our brand.
2. Their customer support is AWESOME! They're fast and friendly, but because the platform is so good it's not like you need to contact them often anyways. (Thanks Shannon)
Might seem pricey, but worth it 100%
Great support and this has really helped grow our business! Speedy and it really easy to use! Very happy.