Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

December 1, 2022

Really love this app! Has brought in close to 6 figures in sales through texts alone! Definitely worth the monthly subscription!! Customer support is always extremely helpful as well.

DoodleBop's LLC
United States
Almost 3 years using the app
Edited May 25, 2023

Love this app! Very user-friendly. I love that I can set up not just campaigns but also segments in little to no time. Very friendly and helpful customer service as well.

UPDATE 1/9/23
Still loving this app. Meg was super helpful and gave me a quick response to my question.

UPDATE 5/25/23
Still getting great service. Taylor was super quick and helpful!

Eb and Flo
United States
Almost 3 years using the app
Edited June 23, 2020

THE BEST TEXT APP THERE IS! Extremely helpful in growing our business. The team is also very responsive and professional. Zev even caught an error on our end and was quick to bring it to our attention.

Two Blondes Boutique
United States
Almost 3 years using the app
November 8, 2021

New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!

KHANDII KOLLECTION
United States
Almost 3 years using the app
May 24, 2021

Bre was a great help today! I don't know if it's a coincidence or you guys really train hard on customer service, but I always get the most patient representative. I can ask a thousand questions, and they answer them and are willing to walk me through each step of the way. I really appreciate that!

Levels and Lemons
United States
Almost 3 years using the app
January 22, 2021

We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!

Girl Tribe Co.
United States
Almost 3 years using the app
November 30, 2020

Makes texting customers easy! I was able to set up my account within minutes and launch my first campaign same day. Luckily was able to onboard people into my text group and have been able to capitalize on it for the Holiday Season! Thank you to Zev and the team @ Postscript!

Portland Gear
United States
Almost 3 years using the app
July 10, 2020

This app is PERFECT! Did I mention the customer service! Not only are they fast at responding but they are actually nice and understanding. Kudos to Shannon and the team! 5 Stars !

KARDYA
United States
Almost 3 years using the app
April 26, 2021

Very easy to use. If you need some help, there's amazing customer support to hold your hands throughout onboarding. Recommended for anyone jumping into SMS game!

Dewzi
Canada
Almost 3 years using the app
December 13, 2021

Customer service was great! My question was asked and answered so fast! Kyler did a great job assisting me!!

DixieHartDesigns
United States
Almost 3 years using the app