Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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INCREDIBLE customer support and seriously the best SMS app we have ever used!! Give em your money, they will make you more!
When I want to send text messages, it sends text messages, and their support is fantastic. I'd recommend postscript to anybody who wants to do SMS.
4 stars to Zev for being quick, personable and actually helpful. Then another star for having a cool name.
I chatted in with a simple question. Shannon answered my question promptly and then proceeded by saying since you have me, is there anything else I can help with? Would you like me to look at your automations? And she HELPED ME make some edits and create new ones! Shannon has honestly been the nicest and most helpful person I have come across since starting my boutique a year ago! :)
Shannon was amazing. She was super nice and answered my questions . I appreciate good customer service.
The team and the product at Postscript are fabulous. They are knowledgeable, helpful, great at solving problems quickly and a pleasure to work with (look out for Adam, Sean and Shannon!) They have been highly supportive throughout the whole process of setting up and using their platform. Can't recommend them highly enough!
Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!
Simply what a great product - the value is amazing but nonetheless the customer service is exceptional and fast! Thank you for that, highly recommended. Shannon you're a rockstar!
This app has been amazing for our store. There are so many excellent features. We did use a contractor to set up our text flows. So worth it!
We've been learning a lot about text marketing and always get quick responses to any questions or hiccups we find. Postscripts has been a great new tool we use through Shopify and their customer service is on point!
-Marketing Director