Printful: Print on Demand , 5,848 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.
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UPDATE: my experience using the warehouse. It quite frustrating. Several times my products from the warehouse simply disappeared. Each time I had to prove that the products existed before and fight to get compensation for lost item. Never believe the amount of the warehouse items is stock that they show on the warehouse page. Double check how many items you had in stock and how many were shipped out to keep the track on your side. Also they have a tricky "30 days deadline" to submit the complaint regarding the item lost it transit. If the item wasn't delivered within 30 days and you sent a complaint before a deadline, they will refuse to pay the compensation until you wait for another 45 days. But if you complain on 31st day they will refuse to investigate your complaint all together, which is very hippocratic and illogical. Customer service. The main issue is that each time you get a reply from a different person, even if you continue to discuss the same issue. That is frustrating since you need to explain the issue each time from the beginning and prove your point over and over again. Original review: Since "location" feature was introduced I have to fulfill all warehouse products manually just because I use printful and other fulfilling solutions simultaneously.
It was semi-automatic before update, but not any more. Developer basically ignored all feedback and there will be no solution for the problem in the near future.
Also "location" feature were activated without any warning or consent, this feature ruined all shipping profiles and created a mess in the store, I had to spend hours fixing everything.
Hey, there!
Thank you very much for your feedback. We're very sorry to hear about your experience with our services. We take your feedback regarding the warehoused products seriously and will investigate further to see what happened and how warehousing processes can be improved in the future to improve your experience.
Due to the worldwide situation shipping speeds were slowed than previously, however since the situation has improved, we no longer ask you to wait an extended additional time to receive coverage for lost items. Please submit a problem report after the estimated delivery date has passed and there are no recent tracking updates indicating that the shipment is still moving but slightly delayed.
We want to provide fast replies to your emails to help you resolve any issues as fast as possible, however, if you don't mind longer response times, please request to speak to one support agent and we will honor your request.
Please don't hesitate to reach out to us via feedback@printful.com if you have any additional feedback or any other concerns.
-Liva
Wow this app is a life saver, we previously used another printing company but the easy integration with Shopify made Printful the clear winner for us at collectionearth.com
Very Helpful and Easy to use , fantastic
They do a decent job. Turnaround time is spotty, lots of complaints from customers on orders not shipping past the 7 business day timeframe, only to be told items are "restocking" after I've confirmed they will ship on time. Spend more time dealing with unhappy customers and refunding orders than I'd like. Their customer service is lip service at best, and you get 3 different answers from 3 different people. Phasing out this manufacturer as fast as I can.
Hi, thank you for your review! I'm so sorry to hear that you have encountered situations with out of stock items! Since we print on demand, many of our products are also stocked on demand which means that they may not be in stock when your order is placed. However, we can generally have the products restocked within a few business days and fulfill your order as quickly as possible. We would love to hear more about your experience with our customer support and other services which is why we have reached out to you via email for further details.
- Zana
Très bonne application, large choix même si pas assez de modèles "spéciaux"
I have used Printful for years. I love the integrations with other sales channels so I can easily sale my products. The dropshipping and customer services is excellent too!
Amazing way to upload prints to multiple types of items. Excellent mock up! I would highly recommend Printful
I love printful and this app is very reliable for my shop
shawlinshop.com/collections Printful also helped me with my etsy shop <3
The best one. Good app i will rate 100 stars.
Easy to use and great support staff