Reviews (6,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality product range, including apparel and home decor, noted for vibrant and durable prints. The platform is user-friendly, offering seamless Shopify integration that simplifies product syncing and inventory management. Customer service is highlighted for its responsiveness and effectiveness. Additionally, the app provides reliable fulfillment, prompt shipping, robust design tools, and supports custom branding options like white-label packaging. Merchants also benefit from competitive pricing and additional features in subscription plans, enhancing customer satisfaction and streamlining business processes.
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Great one for Startups :) Thumbs!
It is realtively straight forward to create products. However, it would be even betterif during the create process, you coul alter the design s for each colour so that you can make sure the design stands out on each colour. Sometimes the design looks great on bright colours and not dark and the other way round. For instance, changing the text colour to be lighter on dark colours and darker on light colours would be very useful.
Very high quality service. The only issues in my case are shipping time in Italy, too many days... and the creation of variants in the Design Editor can be better.
Hi there!
Thank you for your honest review, as it helps us to continue to improve the products and services that we offer.
The current situation in the world still has greatly affected the shipping times, and while we see some improvements, some shipments can take a bit longer to be delivered as well. We're doing our best to get your orders out on time, but once they're handed over to the carriers, it's up to their sorting center capacity because carrier and postal operations are separate entities from our own. We hope that soon these shipping delays will decrease. We truly appreciate your patience during this time!
Pros: Easy to use
Cons: I ordered from them twice for a total of 6 shirts. I was only satisfied with 1 of the shirts I ordered. I called and voiced my complaints but they didn't really help me. For example, I sent a tag design to be printed on a shirt, I mistakenly picked a shirt that did not have a removable tag so what they did was print it on the outside back of the shirt. Granted, Printful tells you that they will print on the outside if the shirt does not have a removable tag. But it's pretty lame that no one would think, "hmm. Maybe someone made a mistake and we should notify him before printing a tag with sizes and washing instructions on the outside of this shirt." But no, they printed it and sent it to me. When I tried talking to my personal "guru" that they assign you, he wasn't able to help me at all. No one was. It was basically my fault. Basically, you are treated like a consumer and if you're serious about running a business, that's not a good thing. You need a partner you can work with that will take responsibility for their mess ups and that's just not Printful.
Love how user-friendly it is to make your products, and they sync flawlessly to my site. All of my products have been good quality and pretty fast turnout as well.
Incredibly slow shipping and processing. It took a week before they even started fulfilling my order. Products and varients constantly being discontinued. Reached out to staff and they told me that there was nothing they could do to mitigate this or fix it in the future. Too inconsistent to continue to use. Switching to TeeLaunch
Hi there, thank you for sharing your review. I’m very sorry to hear that you have encountered some issues with discontinued items. Unfortunately, sometimes products may be discontinued due to stock availability from suppliers and low customer demand. We understand that it is not a pleasant situation for you and we try to notify you as early as possible if an item is going to be discontinued. Additionally, we look into options that could be as an alternative to the discontinued item and would be overall a better product for our customers.
Our fulfillment timeframe is 2-7 business days for apparel orders and 2-5 business days for non-apparel orders, but, of course, we’ll try to fulfill your orders as quickly as possible. Shipping time will depend on the selected shipping method during checkout. Since we offer various shipping options, the delivery times will also differ.
We would like to find out more about your experience with the discontinued items and how this experience could be improved so our users could adjust better. We’ll follow up with you via email shortly, but please let us know if there’s anything we can help with by sending a message to feedback@printful.com.
- Zana
Needs more items like jogger pants, bomber jackets, scarves and belts.
I really love how easy it is to get set up with the $ 5-a-month plan. I don't need bells and whistles. I just need something quick and easy. You can hook it up to all your socials.
Trés bonne application !
Interface propre
Its awesome and has been easy to use. The pro version is even better allows for a lot more customization.