Reviews (7,171)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and seamless Shopify integration, which streamlines order processing and shipping. The wide range of customizable products, including apparel and accessories, along with user-friendly design tools, allows merchants to diversify their offerings easily. The app's interface is praised for its ease of use, aiding effective store management. Additionally, the responsive customer support and reliable fulfillment services, featuring quick turnaround times and accurate shipping, are noted strengths. Automated features like inventory management and order syncing further streamline e-commerce operations, supporting scalable business growth.

June 6, 2020

I use this app for everything. My only complaint is I can't find a way to uncheck the free shipping box after I create a product. I recently changed the shipping requirements on my site and I can't undo the shipping. I would give 5 stars if this was easier.

DepthTRAP
United States
About 1 year using the app
Printful replied June 9, 2020

Hi, thank you for your review! Once you have added the product, it won't be possible to go back and uncheck the "free shipping" option. However, you can manually add the products to the necessary shipping profile in your Shopify admin -> Settings -> Shipping and delivery -> click "Manage rates" for the necessary profile -> Manage products -> find and add the product -> make sure to save the changes. This way the products will have the rate of the shipping profile you add them to.

We hope this helps, but surely contact us at support@printful.com if you have any further questions!

- Zana

July 13, 2023

As someone just starting their own online business, I've found this app to be an excellent way to test my ideas and get started. It's beneficial when you're limited on supplies or resources.

While I still have a lot to learn, it's comforting to know that I have this option to fall back on until I can figure things out on my own. I'm excited to see where this journey takes me!

Merchandise Store
United States
14 days using the app
November 28, 2019

I like the app alright for functionality but the cost of the items and shipping do not leave much room for profit unless you do high markup. There is also not much to design your own things within the app.

Constant Humm
United States
About 1 year using the app
Printful replied November 29, 2019

Hi, thank you very much for your review, we appreciate hearing from you! We realize that the prices we offer might seem higher for some users, however, we consider them fair taking into account that they include print and fulfillment, and help us cover various features in our platform (such as the mockup generator and the free integrations).
We regularly review the product, shipping, and other pricing to see whether any of them can be lowered and the prices are reduced when possible. We are still growing and looking for ways how to improve our services and product catalog, so, hopefully, we are able to add more exciting products to provide a broader selection with a wider price range to our users.

As for designing products, you can use our text and clipart generators as well as our sample files, or you can add your own designs, or make a combination of your designs and our offered text/clipart options to create a unique design. We are working on more updates to our generator to make it even more user-friendly to design products in.

In case there's anything else you'd like to share about your experience with Printful or if there's anything we can help with, be sure to let us know at feedback@printful.com!

- Zana

January 1, 2020

I opened my shop not long ago and I ordered some t-shirt, hoodie, sweatshirt samples to see the quality of the design and fabrics. Concerning the quality of the fabrics, there is nothing to say. However, as far as printing is concerned, I'm really disappointed. I don't know if it's the DPI that's causing the problem.

Kinglito
Canada
About 1 year using the app
Printful replied January 1, 2020

Thank you for your review, we appreciate your feedback!
We'll reach out to you via email to discuss any concerns you encountered with print files and hope we can come up with a solution that works for you!

- Vita

March 22, 2022

Ich bin sehr zufrieden mit Printful hat mich wirklich überzeugt auch die schnellen Lieferzeiten echt toll.

CheapFashions.de
Switzerland
14 days using the app
November 8, 2016

I think this app is absolutely amazing!!!

Eleventhirteen
United States
14 days using the app
October 7, 2023

I love the printful and shopify integration, I wish the quality of the prints was always consistent, sometimes its bright and beautiful and sometimes its pale and looks like its not the best quality

Las Tres Boutique
United States
10 months using the app
September 4, 2019

i like the app! i really would recommend this. i was debating whether to use printful or other rival POD app (i won't mention the name but you know), but in the end i chose printful, because printful have their own in house process, as for other rival POD app, they outsource their stuffs. even though other rival POD app's stuffs are cheaper but i watched bad reviews of their tees on youtube so...

although id'd wish i can edit more products in one go. for example, when i upload a design, i can put the design on tshirt, backpack other products too, instead of just one product.. if it makes sense? but i guess it would slow down the the mockup generator? idk, but hey, a person can wish right?

it would also be more helpful if printful add the option to just crop the design that are outside the print area, as it would help me design the clothes faster! i know printful already gave size guides for the designs but still, i'd love it if i just can crop out the designs that went outside the print area...

Fito Apparels
Malaysia
14 days using the app
Printful replied September 4, 2019

Thank you for your review, we truly appreciate it!
We're glad to hear that you have chosen us as your POD partner and look forward to our ongoing collaboration.

We also appreciate your suggestions on how to improve the mockup generator and I suggest you to add these, as well as any other, ideas to our feature requests: https://www.printful.com/feature-request for a community vote!

As for cropping images, which are outside the safe print area - this will be done automatically by our printers. We do suggest keeping all important design elements within the safe print area, so that they would not get cut off.
Another thing to keep in mind is that small placement discrepancies can occur due to the nature of the fulfillment process and products being set in the printer by human hand.

If you have any additional feedback, as well as any questions or concerns, be sure to reach out to us at feedback@printful.com!

- Vita

Edited June 17, 2016

Printful contacted me regarding this issue below and said they are aware of the problem and hope to have it resolved soon.

Printful is a t-shirt printing company but when you want to create a front / back you can create the front no problem but when you do a front, back the back does not show in shopify. I spoke to someone about this and he said I have to drag a photo of it there. but that is nuts, i need to see the actual tee created in Shopify to be sure the tee looks correct and that it is actually in shopify. Why would you want me to assume it is.

On a good note, finally they have increased the customer support team and someone actually answers the phone.

Teemongers Com
United States
10 months using the app
January 4, 2019

Useful app, shows you what you need on a daily basis. I wish you could do a little bit more overall but all in all its a nice app.

Word Weaver Ink
United States
10 months using the app