Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

Edited January 17, 2021

Great app and integration. I used printful years back (and remember it being good then) and was pleasantly surprised how far they've come from an already great app. Simple to use but deep when you need it.

TrendySwimmer
United States
4 days using the app
Printful replied January 18, 2021

Hi! Welcome back to Printful!
Thank you for your kind words and if you ever feel like you have some ideas for improvement or any suggestions, please feel free to reach out to us at feedback@printful.com

- Renate

July 22, 2015

The integration works really well. No major drawbacks at all. However, for each Size and Color variation you have to assign the same model all over again. The best solution so far has prepared ScalablePress. There you may bulk assignment for the different sizes and colors.

As mentioned in the previous reviews the major disadvantages are: prices and prolonged turn around period. I would personally recommend you to check other POD Shopify apps this includes Print Aura and Pressera.

Presseratestas
Lithuania
4 months using the app
December 10, 2020

*Precios caros (poco margen de beneficio si quieres ser competitivo). **Gastos de envío extremadamente caros! (Con la cantidad de envíos que deben tener, tendrían que negociar mejores tarifas y repercutirlas en el cliente, o es que ganan dinero con los envíos?)
***Retrasos en los envíos. Aunque prometen 3-6 días hay pedidos que tardan hasta 5 veces mas!
****Rastreo a medias... La calidad de los productos creo que es buena y la impresión tambien pero tienen muchos defectos que hacen que incorporarlos a tu tienda no sea una labor sencilla. Simplemente estoy buscando alternativas.

Reptilian Shop
Spain
3 months using the app
Printful replied December 11, 2020

Hola!

Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con nuestros servicios.

Por lo que respecta a nuestros precios, definitivamente entendemos que el precio juega un papel importante cuando tiene su propio negocio. Tenga en cuenta que nuestros precios no sólo incluyen el precio base del producto o la impresión, sino que también cubren por el resto de servicios adicionales, por ejemplo, atención al cliente 24/7, todas las integraciones, no tiene que fabricar ni enviar el producto, etc. Consideramos que nuestros precios son justos cuando se tienen en cuenta los servicios y calidad que ofrecemos.

Las tarifas de envío se basan en los costos de envío promedio para cada categoría de producto. Nuestros costos de envío se calculan directamente de nuestros transportistas; no nos enfocamos en obtener ninguna ganancia en el envío y trabajamos para obtener las mejores ofertas de los transportistas.

De verdad, los pedidos internacionales están experimentando tiempos de entrega más largos debido a la situación con Covid-19. Los envíos están tardando más de lo habitual debido a que se realizan principalmente con vuelos de pasajeros. Pero estos vuelos ahora mismo son limitados, mientras que el número de envíos sigue creciendo.
En nuestra página puede ver todas nuestras actualizaciones al respecto, incluyendo nuestros tiempos actuales de gestión.
https://www.printful.com/es/avisos-gestion

Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: (feedback@printful.com).

- Elina

Edited April 2, 2020

Logged in to Printful found a notification that some products require a P65 warning in California. I was told We are to add it to the products. How am I supposed to know what chemical they use in the items ahead of time? Second Why don't they just update the templates to accommodate this issue. Very frustrating. I am considering other options. Items I have received are good quality.

Will_E_shop
United States
4 months using the app
Printful replied April 3, 2020

Hi, thank you for your review! More information about the Proposition 65 warning and the concerning products can be found in this FAQ https://www.printful.com/faq/products/340-what-is-proposition-65-and-how-does-it-affect-me-.
Since this specific warning refers to orders being shipped to California, it can't be included with the products when pushing them from Printful to your Shopify store, because the user decides whether they will be selling to customers in California or not. You can consider including a disclaimer on Proposition 65 in the product descriptions, but the warning will also be present on the packing slips for orders which are going to California and include any of the concerning products.

If you have any further questions or concerns on this, be sure to let us know at feedback@printful.com!

- Zana

October 26, 2022

So far loving it! Helped me easily create my store. Would love to see more stiker options in the future (types, materials, colors, etc).

NeuralArtCreations
United States
3 months using the app
Edited March 7, 2019

I use the app to add products to my store, to read other customer reviews about certain merchandise.

Behind My Smile Faith Based Apparel
United States
4 days using the app
July 4, 2023

I've run Printful through both Squarespace and Shopify. It works well with both, but it really shines in Shopify.

Hammond Raffetto Art
United States
4 days using the app
January 27, 2021

maybe printful can add some products and colors, because I feel that we are limited in terms of products we can sell on store, but the app work really good and it's fast and simple to use

imoli online store
Canada
3 months using the app
Printful replied January 28, 2021

Hey there!

Thank you for your feedback! We are constantly striving to add new colors and new products.
If you want to introduce something specific, you are always welcome to submit your suggestions. You can add your request using the following link: https://www.printful.com/feature-request . Our marketing team uses this to find out what our customers are looking for!

If you have any additional feedback, as well as any questions or concerns, be sure to reach out at feedback@printful.com!

- Elina

April 21, 2016

I think this is good and very convenient but could be better. I do not see a way to print on the back side of a shirt or the sides. It would also be good to be able to print labels for those that have private label businesses. Having the option to contact the printer and letting them know exactly what and how we want it to look like, would be a great help in the meantime.

I'm new to this but I also did not see a way to provide our own packaging and hang tags. I guess I could buy them and have them sent here first? If someone could reach out and let me know what the options are that would be great.

Last but not least, I think you could use different images for the T shirts. The wrinkled shirt looks horrible and some of the models do not fit their shirts very well. I think you can sell more of the other shirts once you get better images. That's probably why the first two are the popular choices right now.

Island Fever
United States
4 months using the app
December 15, 2017

I'm no longer doing business with Printful because of the way they treat customers who wear extended sizes. It shouldn't take over two weeks to receive a t-shirt order if you wear a 2x. Either offer extended sizes in the same way you offer all sizes, or skip them altogether. Don't make the false promise that you're inclusive when the reality is you have an outdated bias that only adds to body shaming and treating plus sizes as "less-than". It's insulting to my customers that their size is not even kept in stock and has to be special ordered.

Subversive
United States
3 months using the app