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Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and selling capabilities. They commend the wide range of customizable products, quality, and integration with e-commerce platforms. The responsive customer service and positive business impact are also praised. The premium subscription is seen as valuable, offering better deals. Regular updates with new products, including an Eco-Friendly range, are appreciated.

Edited March 8, 2018

The print quality is super cheesy and unprofessional. They do not follow your specs and will distort your art. In addition, their customer service is non-existent.

To be fair, I am following up with my review. Customer Service finally reached out to us and for that effort, I'm changing my 1 to a 2 star review.

Octane
United States
About 1 year using the app
December 19, 2021

I am very dissapointed in Printify. They mailed my customer 500 t-shirts that were ALL damaged. I have not recieved a response from customer service and I have lost money on this transaction becuase of their faulty products. Very poor customer service and products.

Blush Lane
United States
10 months using the app
Printify replied December 20, 2021

We're very sorry to hear about your experience and lack of response to resolve this! Our merchant support team is working 24/7 and in such an unusual case where 500 items were affected, an additional investigation might be needed. In all cases where items are delivered damaged, if the relevant photo or video evidence that supports the case is provided, we offer a free of charge replacements or refunds depending on the case. As this was a clear manufacturing issue and with your help sufficient evidence was provided, a refund has been issued for you.
We truly hope that this was just a one time case and that we can provide you with the 5-star experience all our merchants deserve!

June 11, 2019

Currently using this app to fulfill apparel orders, purchased sample shirts that have been in production for over 2 weeks due to no stock from one of the printers that showed a 2.5 day turnaround . Asked for a refund if shirts were still not in stock to go with another printer that printed and shipped internationally within that 2 week timeframe.
I was declined a refund for the shirts and told to buy more samples from another printer to compare quality then asked to pay for printify premium in the future when I advertise my store.

I think a way to review the printers and better communication between the printers and stores would make Printify 100%
Until then I'm worried about shirts taking the better part of a month to ship.

Dead Timber Coffee
Canada
About 1 year using the app
March 1, 2018

If you're reading this just don't waste your time going to this fulfillment center. Switched over all my designs into printful

Driptacular
Canada
10 months using the app
May 4, 2018

I'm entirely too excited! This site is great I just wish the organic options weren't discontinued.

Sexy B A Q
United States
17 days using the app
Edited October 9, 2015

I FREAKIN LOVE LOVE LOVE THIS APP!!!. NO! you don't understand . . . I wanted to cry when I saw all those items,with the prices, and the sku numbers, and whatever else thoughtful thing that was ALL DONE for me! If you have had to do these things yourself you will know the pain. This App so far . . so Awesome!

The Supas
United States
17 days using the app
November 11, 2019

Printify is probably the most easily integrated app I have used, a selling tool that has created a generous positive cash flow from eBay, however even though it has the same easy integration to Shopify, I am having trouble with Shopify and marketing my products through that platform, have not sold a single thread. So I need to focus on that aspect of my business. Printify, is integration made easy, as the manufacturers are simply the best, and handle my customers as if they were their own, and handle my products as if they were their own. Thank you Printify for your outstanding customer service and merchant support 24 hours a day!!! I can not thank you enough. Off to go focus on Shopify and see what it is that I am doing wrong there.

VIPKid Treasures
United States
17 days using the app
Printify replied November 13, 2019

Thank you very much for your review. We are glad to hear that you find our integration easy to complete and we hope that you will have more sales on Shopify further on. In case you need our help, do not hesitate to contact us at merchantsupport@printify.com

January 21, 2018

This is an Excellent way for designing T-Shirts. So easy and quick. I Would Recommend.

Abbi Goodie Store
United Kingdom
17 days using the app
November 14, 2022

I'm using two POD providers on my website, And omg, how much I hate Printify... If not for good products that the other POD service just doesn't have, I would just delete this app, forget it as a nightmare and never look back. The biggest thing that makes my experience so horrible and forces me to waste hundreds of hours of time on absolutely unnecessary monkey job is Printify's inability to sync product updates made through Shopify back to their platform. So you can't make bulk updates to your products through Shopify's awesome UX, but forced to go to Printify and manually republish all your products one by one through a crappy dashboard and then spend HOURS on cleaning the updated products on Shopify to remove all the mess Printify created after republishing. Just some examples: it keeps reordering updated products in the collection, removing the brand name from "Vendor" field and plugging its own name there, and competely f up product variants order. For example, if you sell phone cases, each with 33 phone variants, then each time you update your price, be prepared to find your variants just randomly mixed together. If you have a dozen phone cases, you will spend 1-2 hours doing an absolutely unnecessary dumb monkey job just to fix the mess. And if you have 100... well, good luck. Why is it so hard to make the app sync data from Shopify, whenever I update the product there? The other POD service does this absolutely seamlessly. I just absolutely hate it. Once the other service adds the products I need, I'm out.

The Boring Moon
Estonia
About 1 year using the app
Printify replied November 18, 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers. We will investigate this further and get in touch with you.

April 21, 2020

Now when I started doing a store with Shopify, as they were highly recommended, I signed up and they offered me a 14 day FREE TRIAL. I was getting ready to launch and my trial was over. So I went to Bonanza, and they didn't help me, I was just about ready to give up and shopify invited me back for a 90 day FREE TRIAL. So I came back to try them and I launched my store yesterday and still have time on my free trial to see if it works for me.

TheFreemanFashions
United States
17 days using the app
Printify replied April 22, 2020

Happy to hear that it worked out for you. Indeed, the 90 day free trial is a big advantage for new sellers. Best of luck in your sales, and if you need out help, do not hesitate to reach out to us at merchantsupport@printify.com