Printify: Print on Demand

Upon initial install, this product seemed to live up to the semi-canned "great" reviews. The interface looked amazing on my huge monitors, everything seemed to function well, there was a decent amount of product and options, and the prices were competitive. But then there were problems that I noticed... When I went to use the interface on my laptop-- smaller monitor-- the interface seemed to not scale properly. Also, several items had a default variant that would show up for no reason and you had to manually remove it from the Shopify side of things. I brought this up to their "support" via email with no response. Not even a form response saying they got my email. Then, after I met their minimum posts to be able to get "discounted" proofs, I ordered a shirt. It was TERRIBLE! I had followed their CMYK to sRGB in PNG format and utilized their color samples (which are buried on their site) but it still looked like crap. The edges weren't crisp, it looked like spray paint over-spray, and there was miss-registration issues. It was a 2 color job, too, so not rocket science. A vinyl wall decal I ordered also had miss-registration issues, was not as described, and there's an odd black line running down one side-- probably a crop line. I have switched back to my other vendor for all products except phone cases. I plan to not upload any additional creative for those until I can either be satisfied that this vendor will do those correctly or I settle on another vendor. I want to give it less stars, but will give the benefit of the doubt because I have not tried all of their products. At the same time, though, I also would not recommend them.

Great design portal, but everything else about this app sucks. You cannot change your collection image and the descriptions never sync correctly with Shopify. Their customer service is a joke. Their live chat is a rouse and nonexistent. Their product prices are very high as well.

Excellent customer service and software

This company is not a wholesaler neither a manufacturer. Their price are the retail price proposed by their manufacturers:

https://www.fifthsun.com/best-sellers/f/style/lightweighthoodie

What is the point of this bullshit? It is better to find a manufacturer directly and deal with them.

There is no point at working with them. They eat all the margin and gives rocks to you.

For anyone who want to start with POD you should better looking at that kind of solution

https://www.inksoft.com/options/

and deal with manufacturer in direct with https://sqetch.co/

You will win on the long term

Peace guys

Seriously, HOW does this get 5 stars?
They break my site every time I update products.
They don't let you change collection images, but they push the old ones over and over, creating four times the work for every product update.
Their product catalog is literally presented in random order, making product development a massive pain in the fking a.
They never have chat available, although they claim to. You just get caught into an email vortex.
The emails go on forever with CS speak and zero solutions. They often end with "sorry we're inconveniencing you." Literally that.

Just . . . ugh. They are a mess.

Love this app it work wonders

I just finished a chat with your agent, Sofia. My experience could not have been any better. She was knowledgeable, patient, kind, and extremely helpful. When I got confused, she called me on the phone so that she could explain it to me better. I could never have gotten started without her. She's the best. I think you should give her a raise!! Thank you again Sofia for your help.

So far you guys are the greatest. Extremely helpful!

Always great & always helpful. Thanks again guys

SUPPORT WAS VERY HELPFUL AND IMMEDIATELY ANSWERED MY QUESTION I RECOMMEND THIS SERVICE