Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

March 3, 2022

Excellent customer support, fixed my issues quickly and seamlessly! Thank you, would highly recommend!

The Closing Gift Store
United States
Over 1 year using the app
Product Customizer replied March 4, 2022

Hello friends at The Closing Gift Store

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

February 28, 2022

Kevon was extremely helpful with getting me up and running with this app in my store!! So far I believe the app will be doing me a huge favor so we'll see how things go as I scale. So far so good!!

BODY & BOTANY
United States
Over 1 year using the app
Product Customizer replied March 2, 2022

Hello to our friends from BODY & BOTANY

We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

October 3, 2023

Always quick to respond to our questions and fix any issues we have with our shop. We're a flower shop and require customization on most of our bouquets and arrangements, adding notes and specific delivery dates. We've been happy with how seamless the process is and how nice the customizations pair with our theme.

FORAGE GENERAL
Canada
Over 1 year using the app
Product Customizer replied October 5, 2023

Hi there FORAGE GENERAL,

It is great you took the time to leave this 5-star review. We appreciate that you reached out to get assistance and received the help that you needed to set up the customizations for your theme. We hope that we can assist you again in the future if you need it!

The Product Options and Customizer support team

March 14, 2022

Customer service is amazing. Always help if we have some issues or even if we want to do some customization.

Bijoun
United States
Over 1 year using the app
Product Customizer replied March 15, 2022

Hello to our friends from Bijoun

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

October 21, 2021

This is an absolutely amazing platform to use. I had a problem and sent a email, I got a response back and the problem was fixed within 5 minutes. Excellent customer service.
I would recommend Product Customizer to anyone and everyone.

Steel Magnolia Jewelry
South Africa
Over 1 year using the app
Product Customizer replied October 23, 2021

Hello to our friends from Steel Magnolia Jewelry

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.

Cheers,
Pushpesh & the Product Customizer Support Team

February 17, 2022

Great customer service, fast to fix any issue. Thank you for your assistance. We appreciate it and our customers do too.

Balloons and Weights
United States
Over 1 year using the app
Product Customizer replied February 18, 2022

Hello to our friends from Balloons and Weights

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

April 16, 2022

They were quick to solve a problem i needed fixed to launch my website. I would highly recommend them

hivizcustom
United States
Over 1 year using the app
Product Customizer replied April 18, 2022

Hello to our friends at hivizcustom

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

January 18, 2022

We have been using Product Options and Customizer for several years now. We recently had some questions about the options and how to use this application effectively and the support was great. It just reminded us of how great this app is and how important it is to our business.

Quest Awards
Canada
Over 1 year using the app
Product Customizer replied January 19, 2022

Hello to our friends from Quest Awards

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

October 29, 2022

This app works well. It helps us increase sales and meet customer demands also. It is also convenient to get custom request.

Newsoulworld
United Kingdom
Over 1 year using the app
Product Customizer replied November 1, 2022

Hello to our friends at Newsoulworld

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

October 19, 2022

Nice app! helps a lot, also the support is superb. They respond fast and they help you with the problem, very hands on

RELX Club Philippines
Philippines
Over 1 year using the app
Product Customizer replied October 20, 2022

Hello to our friends at RELX Club Philippines

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team