Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.
Hi IEC Professional Engraving / Inner-Earth Creations,
Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!
This app helped me with my made to order product that I will be selling. Now my customers can provide me their information for their custom item. The support team was very fast at responding and helped me get exactly what I needed for my website. Thank you to Sheniel who helped me!!
Update- Customer service amazing and fast as always!
Hello to our friends from E s t e l í
We will let Sheniel know that her assistance was greatly appreciated! We are happy the app has been so helpful to you! Thank you for leaving us this awesome review :-)
-Melissa & the Product Customizer Support Team
Love, Love Love the NEW Product Customizer!
Product Customizer is great! The app is extremely easy to use, and the customer service is outstanding. I had a question about installation, and the customer service team was extremely prompt in answering my question and helping to confirm that the app was installed into my store correctly. Would definitely recommend Product Customizer to others.
Turnaround time was less than 12 hours, absolutely fantastic customer service. And the product is brilliant! We tried to use other (more expensive apps) for the same purpose and had zero response... These guys are brilliant!! Thanks so much for all your help Jennifer, you've made our shop-flow much more streamlined!
Kevon was very helpful and patient to help solve my store issue. he was quick to respond as well. recommend.
Hello to our friends at Simply Stained Shop
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the recommendation.
Cheers,
Pushpesh & the Product Customizer Support Team
This app is amazing for running products with multiple colour options. Works great for bundles & more. Highly recommend. + Great customer support
Hello to our friends from FUZZY
We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
Really good app easy to use and superb support team. One suggestion from my side that you can put a video for conditional logic on your dashboard so it will be more helpful and easy.
Hello to our friends from Kreativfy
Thank you for leaving this fantastic review! We will definitely take this into consideration! We wish you all the best on your e-commerce journey :-)
-Melissa & the Product Customizer Support Team
Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!
Hello to our friends from WallStickersForKids.ie
We appreciate this review! We are happy you liked the wizard ;-) We wish you all the best for 2020!
-Melissa & the Product Customizer Support Team
Very easy to use, did exactly what I wanted, very happy.