Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

April 26, 2017

This app is the best in the entire store for producr customization. Ryan, who helped with support was simply amazing, did all the things I needed done in terms of code, the same day I asked. Everything turned out perfect and I know I can go to support for instant help.

Coobsgolf
United States
Over 2 years using the app
August 17, 2021

We've been using this app for more then a year now and it has worked great. Their customer service is also very helpful and helped us set it up on multiple themes. Highly recommend.

Madison Iron and Wood
United States
Over 2 years using the app
Product Customizer replied August 18, 2021

Hello to our friends from Madison Iron and Wood

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 26, 2021

The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!

Encredible Designz
United States
Over 2 years using the app
Product Customizer replied April 27, 2021

Hello to our friends from Encredible Designz

We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation!

-Melissa & the Product Customizer Support Team

January 4, 2017

Product Customizer is a good app for customizing your customer products
there is the option needed and the support is great

Thx

Photoli
Israel
Over 2 years using the app
March 23, 2017

This app has been a life saver. It exactly offers what I was looking for. Easy to use and very user friendly. Over and above, I was glad to see the assistance support offered by their team (Ryan).
Great going. All the Best!

Themessycorner
India
Over 2 years using the app
November 3, 2022

Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.

Haven Cafe and Bakery
United States
Over 2 years using the app
Product Customizer replied November 8, 2022

Hello to our friends at Haven Cafe and Bakery

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 19, 2021

I needed help with uploading an additional option on my store and was able to get help in less than 10 mins :) Great service and recommended

kimotoki
United States
Over 2 years using the app
Product Customizer replied November 23, 2021

Hi kimotoki,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you with a lot of personalization options. We love having you as a customer and are always here to help your Shopify store succeed!

`Harish - Customer Success Team :)

August 20, 2017

We've had Product Customizer for over a year now and can confirm that it is a robust app! Transferred over from another provider's customizing app which was falling over and was down for days - without us even knowing about it! ShopStorm product is up all the time and is reliable. Have just moved to using Beta version of the Conditional Logic, pretty happy after just 1 week. Great service and product!

Sailorbags Australia
Australia
Over 2 years using the app
March 17, 2017

Setup was simple and support was flawless! Thank you guys so much!

Efavormart New
United States
Over 2 years using the app
June 28, 2021

I had an issue initiating the product customizer app. I used the "contact us" feature and within 30 minutes my issue was solved. I have not experienced great customer service like this in along time. Big kudos to the Product Customize Support team!!!!!

Charmed Party Pieces
United States
Over 2 years using the app
Product Customizer replied June 30, 2021

Hello to our friends from Charmed Party Pieces

Thank you for leaving this awesome review! We are happy that our team was able to leave this lasting impression on you! We are happy you are satisfied!

-Melissa & the Product Customizer Support Team