Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

Edited January 27, 2021

Great product, easy to use out of the box. As soon as I had any issues customer service helped me out within hours, it was amazing! Really friendly CS team. Product does what is says on the label, Adds options and Customizes, really easy to use!

Aerial Silks New Zealand
New Zealand
Over 1 year using the app
Product Customizer replied January 28, 2021

Hello to our friends from Aerial Silks New Zealand

Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021!

-Melissa & The Product Options & Customizer Team

April 4, 2017

Love this app! Way simpler than anything else on the market, and the customer service is next level excellent. Highly recommend!

Ohbebe
United States
Over 1 year using the app
February 28, 2022

We sell customised items and the functionality of this product is perfect. The customer service and support is absolutely first class.

Peach Cards
United Kingdom
Over 1 year using the app
Product Customizer replied March 2, 2022

Hello to our friends from Peach Cards

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

March 20, 2020

This app is very useful i like it so much, it helps my store to make more money.
Its completely working probably

Live Love Nurses
Vietnam
Over 1 year using the app
Product Customizer replied March 23, 2020

Hello friends from Live Love Nurses!

Thanks very much for taking the time to leave our app this kind review! Your store is so necessary right now, so we are glad to know about it. Hope Live Love Nurses is massively successful, and let us know if you encounter any issues at any time - we are always here to help!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 1, 2022

Thank you Aman for solving my problem quickly and efficiently. I recommend the application because in addition to being very valid, the assistance is great.

Ronchini
Italy
Over 1 year using the app
Product Customizer replied April 1, 2022

Hello to our friends at Ronchini

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

May 6, 2016

The app is working beautifully for us and the support getting stated has been absolutely outstanding.

Nuptials Boutique
United States
Over 1 year using the app
July 19, 2017

The app runs very well. The support is perfect!

Yomix
Germany
Over 1 year using the app
June 14, 2022

Great app for any store's product listing. It fulfilled all my customizing needs and the customer service is phenomenal!

Bootylicious Muffins
United States
Over 1 year using the app
Product Customizer replied June 14, 2022

Hello to our friends at Bootylicious Muffins

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

October 2, 2013

Started using Product Customizer this morning for personalised wedding invitations. Found the app very helpful, easy to setup and perfect for my requirements.

I first started to use this product for the more obvious use of data input from customers for personalised products such as the one found here [http://www.marriedwithlove.com/collections/personalised-wedding-invitation-stamps/products/personalised-stamp-flower-birds-style-stamp]

I then noticed that I had product collections which when completed had over 100 variants which Shopify cannot handle. This app lets you create another category provided it does not change the price. I was offering different colour variations with no price difference, using Product Customizer I was able to give my customers the option to select from each category which would have otherwise been impossible.

Example [ http://www.marriedwithlove.com/collections/popular-sets/products/two-birds-married-with-love-set-2 ]

Married With Love | DIY Wedding Invitations
United Kingdom
Over 1 year using the app
December 16, 2021

I am very impressed with the customer service for this app. I reached out about an issue I was having with my theme... It's a long story, but the theme developer as well as both other apps involved, deflected the issue and said they couldn't help me, it must be someone else's fault, so it's not our problem. The CS for this app fixed my issue and it wasn't anything to do with their app!! They went above and beyond for me and I won't forget it! Thank you Product Customizer Team!

Pottery Awesomeness
United States
Over 1 year using the app
Product Customizer replied December 17, 2021

Hello to our friends from Pottery Awesomeness

We're so happy to hear that you are enjoying Product Customizer. We’re delighted to hear that Kevon went above and beyond to help you. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team