Lenz Photo Store
I installed the app, but discounts are not showing. I use Impulse them, it's shows pending to leave a review. So hope this helps. The UI is nice tho
I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Stevensville Garden Gallery
I used it but GUI needs to do an update. Many things are hidden and not able to visible while setting up discounts
Thank you very much for your review. We really appreciate any feedback you can give us on how to improve their user experience of our app.
Not showing discounts on all products , customer service not responding, very bad for black friday, cost us money. Not recomanding this app.
Thank you for your feedback. We sincerely apologize for any delays you may have experienced! An app specialist is looking into your ticket, he has sent over an email and we are now waiting on a reply. We are happy to help you resolve the issues you are having.
Hooks & Knobs
I was excited about the app and their suite of products but a bad support experience pointed me elsewhere. Inept support more concerned about their positive/negative rating than actually providing support. Lack of communication and finger-pointing when action not taken. Slow response - problem left unsolved. I ended up going with another app that does the same thing. Sour taste left for BOLD and I will be avoiding all of their products going forward.
It's not working great and i've been waiting almost 10 days. still not help getting the app installed correctly. My sale is over now so it was messed up the entire sale.
PPE SUPPLY HOUSE
Prices sometimes come up correct and other times are incorrect. It is become a mess with our customers
I thought this app could do discounts with tiered pricing. Doesn't seem to be able to do this. Otherwise a very simple product to use.
The app works well, but the company does not allow for a development instance without paying for it on top of your production instance. If they changed that policy to match most other vendors I'd give them more stars...
Hi there. Thank you for the feedback. Unfortunately we aren't able to provide a discount on the app for development stores, but we are more than happy to provide you with a trial of the app to cover your testing.
We wish we could provide a solution that works better for you, but if you'd like to accept the trial for your development store, please let us know.
Complex set up required. You can struggle with it or wait 2 days for them to do it for you (and some features are immediately chargeable). No thanks.
Hi there! Thanks so much for taking the time to leave a review. I'm sorry to hear that you weren't satisfied with our support team. I can assure you that your feedback is crucial for us to improve, so we'll be looking into how we can improve the install process for manual installs, as well as expert installs.