Hulk Product Options , 1,763 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

October 25, 2023

so happy with the help SARO provided me! i was so stressed but she helped me and was very patient and kind thank you again, i am so grateful

Ambriz Jewelry
United States
Over 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you had such a great experience with our support team member, Saro! It's moments like this that we strive for to assist our users in the best possible way. Your words of appreciation really make our day. Thank you for taking the time to write this wonderful review. We're always here to help if you need us. Stay tuned for more updates about Hulk Product Options.

Warm Regards,
The HulkApps Team

November 3, 2023

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

BBJ pop merch
Canada
About 3 years using the app
HulkApps.com replied December 4, 2023

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.

We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.

Thank you once again for your continued trust over the years.

Best,
The HulkApps team

October 31, 2023

Very helpful and quick to respond to any issues. Really appreciated the help when we were having issues whilst upgrading our current theme.

Beds on Legs
United Kingdom
About 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you found our service helpful, and that we were able to assist promptly when you encountered issues with theme upgrading. Your positive words significantly boost our team's spirits, ensuring that we continue to offer the same quality of service. We're here and always ready to help whenever you need us. Thank you for taking the time to leave a review. Your feedback truly matters to us.

Best,
The HulkApps Team

October 18, 2023

I had the pleasure of communicating with Nisha via chat from Hulk Options and the assistance I received was awesome. She was patient, as I'd been struggling for months to get my website to display the upload images feature. After effective dialogue, my issue was FINALLY resolved! Needless to say, I'm one happy customer. Thank you, Nisha!

MK EYE CATCHING EVENTFUL CREATIONS LLC
United States
7 months using the app
HulkApps.com replied October 24, 2023

Hello,

We're overjoyed to hear about the great experience you've had with our support team, specifically Nisha. We applaud her for providing you with the high-quality assistance that HulkApps strives for.

Your note about her patience and effectiveness in resolving your long-standing issue makes us really proud. As customer satisfaction is our top priority, we're thrilled to hear about your positive journey with us!

We're here to assist you anytime you require our help. Your feedback motivates us to push our boundaries and deliver our best.

Thanks once again for choosing HulkApps.

Best Regards,
Team HulkApps

October 11, 2023

I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!

UGABFLG
United States
6 months using the app
HulkApps.com replied October 24, 2023

We’re absolutely thrilled to hear about your positive experience with our team, especially with Mirza. At HulkApps, we always strive to provide the best services to our customers and we're glad to hear that we were able to assist you with your gift box options tab. Your kind words are really motivating us to keep delivering top-notch service.

Your comment about Mirza’s 'human' touch really hit home for us, as it's something we truly value. We always want to ensure our customers feel understood and supported, not just serviced.

We'd also love to hear any thoughts or suggestions you might have to continue elevating your experience with our Product Options app. Please don't hesitate to share your ideas as your feedback helps us grow and improve!

Thank you again for taking the time to review us and for the 5-star rating. We greatly appreciate it!

With gratitude,
The HulkApps Team

November 11, 2023

Great response when I reached out for help. Very quick and thorough. Very pleased with the function and support of this App. Thanks Khushbu! You are a star!

RedShiftMotorsports
United States
3 months using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you had a positive experience with our support team and that you're pleased with the function of our Hulk Product Options app! Your thanks to Khushbu is greatly appreciated - we'll definitely pass along your kind words.

Feedback like yours truly inspires us to continue providing stellar and speedy support. Thanks again for taking the time to leave us such fantastic review. We're grateful to have users like you!

Best,
The HulkApps Team

December 11, 2023

Great app, great support!!!

Feel Flux
Hungary
Over 3 years using the app
HulkApps.com replied December 12, 2023

Hello, thank you so much for leaving us a 5-star review! We're thrilled to hear that you're having a great experience with our app and finding our support helpful. Your feedback matters greatly to us. It helps us to continue improving our services and serve you better. Once again, thanks for being a part of the HulkApps community.

Best regards,
Team HulkApps

February 27, 2024

L'application correspond parfaitement a notre besoin. Merci au support et a Deepa pour son aide précieuse !

Joaillerie ODACE
France
28 days using the app
October 20, 2023

We are very happy with this app. The customer service is very helpful and quickly made many modifications we requested without any extra charges! We have just started to use this app but I am sure it will help us make a lot of upsells on on carts.

Seek Optics
United States
6 months using the app
HulkApps.com replied October 24, 2023

We're thrilled to know that you're very happy with our Product Options App and found our customer service helpful. Thank you greatly for sharing your experience. We always ensure our customer's requests are fulfilled promptly and without extra charges because your satisfaction is our utmost priority.

You've just started using the app and are already experiencing its benefits, that's wonderful! We're confident our app will indeed help you make a lot of upsells on your carts.

Remember, we're here to support you anytime you need us. Your feedback is essential for us to continue improving and delivering the best service possible.

Best Regards,
The HulkApps Team

October 17, 2023

The team have really helped when I have come across issues, especially with breaking down the instructions when I didnt understand. they have been so quick when I have needed help. fantastic, thank you

Beyond Love Creations
Australia
10 months using the app
HulkApps.com replied October 24, 2023

We're thrilled to hear that you've had such a positive experience with our team at HulkApps, especially with the quick and helpful support you've received. It's always our goal to provide clear, easy-to-understand assistance whenever you need it. Your kind words are truly appreciated and we're delighted to know we were able to meet your expectations.

Remember, we're always just a click away if you need any further help or support. Your feedback plays a vital role in our continuous efforts to improve our services.

Best Regards,
The HulkApps Team