Hulk Product Options , 1,780 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

October 11, 2023

I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!

UGABFLG
United States
6 months using the app
HulkApps.com replied October 24, 2023

We’re absolutely thrilled to hear about your positive experience with our team, especially with Mirza. At HulkApps, we always strive to provide the best services to our customers and we're glad to hear that we were able to assist you with your gift box options tab. Your kind words are really motivating us to keep delivering top-notch service.

Your comment about Mirza’s 'human' touch really hit home for us, as it's something we truly value. We always want to ensure our customers feel understood and supported, not just serviced.

We'd also love to hear any thoughts or suggestions you might have to continue elevating your experience with our Product Options app. Please don't hesitate to share your ideas as your feedback helps us grow and improve!

Thank you again for taking the time to review us and for the 5-star rating. We greatly appreciate it!

With gratitude,
The HulkApps Team

October 25, 2023

so happy with the help SARO provided me! i was so stressed but she helped me and was very patient and kind thank you again, i am so grateful

Ambriz Jewelry
United States
Over 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you had such a great experience with our support team member, Saro! It's moments like this that we strive for to assist our users in the best possible way. Your words of appreciation really make our day. Thank you for taking the time to write this wonderful review. We're always here to help if you need us. Stay tuned for more updates about Hulk Product Options.

Warm Regards,
The HulkApps Team

October 18, 2023

I had the pleasure of communicating with Nisha via chat from Hulk Options and the assistance I received was awesome. She was patient, as I'd been struggling for months to get my website to display the upload images feature. After effective dialogue, my issue was FINALLY resolved! Needless to say, I'm one happy customer. Thank you, Nisha!

MK EYE CATCHING EVENTFUL CREATIONS LLC
United States
7 months using the app
HulkApps.com replied October 24, 2023

Hello,

We're overjoyed to hear about the great experience you've had with our support team, specifically Nisha. We applaud her for providing you with the high-quality assistance that HulkApps strives for.

Your note about her patience and effectiveness in resolving your long-standing issue makes us really proud. As customer satisfaction is our top priority, we're thrilled to hear about your positive journey with us!

We're here to assist you anytime you require our help. Your feedback motivates us to push our boundaries and deliver our best.

Thanks once again for choosing HulkApps.

Best Regards,
Team HulkApps

January 28, 2024

とても親切で素早い対応です。

Inlay Stickers Jockomo
United States
Over 5 years using the app
October 20, 2023

We are very happy with this app. The customer service is very helpful and quickly made many modifications we requested without any extra charges! We have just started to use this app but I am sure it will help us make a lot of upsells on on carts.

Seek Optics
United States
6 months using the app
HulkApps.com replied October 24, 2023

We're thrilled to know that you're very happy with our Product Options App and found our customer service helpful. Thank you greatly for sharing your experience. We always ensure our customer's requests are fulfilled promptly and without extra charges because your satisfaction is our utmost priority.

You've just started using the app and are already experiencing its benefits, that's wonderful! We're confident our app will indeed help you make a lot of upsells on your carts.

Remember, we're here to support you anytime you need us. Your feedback is essential for us to continue improving and delivering the best service possible.

Best Regards,
The HulkApps Team

October 31, 2023

Very helpful and quick to respond to any issues. Really appreciated the help when we were having issues whilst upgrading our current theme.

Beds on Legs
United Kingdom
About 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you found our service helpful, and that we were able to assist promptly when you encountered issues with theme upgrading. Your positive words significantly boost our team's spirits, ensuring that we continue to offer the same quality of service. We're here and always ready to help whenever you need us. Thank you for taking the time to leave a review. Your feedback truly matters to us.

Best,
The HulkApps Team

October 17, 2023

The team have really helped when I have come across issues, especially with breaking down the instructions when I didnt understand. they have been so quick when I have needed help. fantastic, thank you

Beyond Love Creations
Australia
10 months using the app
HulkApps.com replied October 24, 2023

We're thrilled to hear that you've had such a positive experience with our team at HulkApps, especially with the quick and helpful support you've received. It's always our goal to provide clear, easy-to-understand assistance whenever you need it. Your kind words are truly appreciated and we're delighted to know we were able to meet your expectations.

Remember, we're always just a click away if you need any further help or support. Your feedback plays a vital role in our continuous efforts to improve our services.

Best Regards,
The HulkApps Team

May 6, 2024

We cannot speak highly enough about the exceptional service provided by HulkApps, particularly the outstanding support from Nitesh. Our Shopify store recently encountered a significant issue with broken images on our server, totaling around 200 crucial visuals for our products. This was undoubtedly a nightmare scenario for our business, impacting both our aesthetics and sales.

He quickly identified the problem and went above and beyond to ensure that all images were reuploaded promptly and correctly. So thank you, Nitesh, and thank you, HulkApps, for going above and beyond to ensure our success.

SportzCases
United States
November 2, 2023

So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.

The Seat Lab
United States
6 months using the app
HulkApps.com replied December 4, 2023

We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward.

If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve.

Best,

The HulkApps Team

February 28, 2024

Love the support. Thank you

Classic Caps
United States
33 minutes using the app