Hulk Product Options , 1,762 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.
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This APP do not work for my website and the customer service is bad.
I can not get support after they charge
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
I initially left a really good review for this product after I had an issue and it was rectified very quickly, however it actually hasnt been rectified. Every 2 days the code somehow just disappears from my store and the options are no longer available for customers to select. I have contacted dev multiple times, however I think they have given up as this keeps happening and now I get no response. Its very odd as it worked perfectly for what I need for 12 months and randomly stopped working. Pretty annoying as now I am hunting for another app.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
this app really helped me. I love that it is free. a complex support question was quickly resolved. thanks a lot!
Thank you for giving us such an amazing opportunity to help you. We truly value customers like you
I used this app to gather personalization details and photos for custom party favors. It worked well for a while, then all of a sudden, it would not include uploaded photos to orders. When I contacted support, they "fixed" the issue (but broke my mobile view). I tested it out on the computer and it seemed to work. BUT to find out there "fix" disabled my mobile menu and search bar, leaving my website useless for mobile buyers and if you did add a personalized listing to the cart it would change the qty to 2 automatically instead of one, this only occurred with listings with option sets connected to it. I've since, uninstalled and will be looking for an alternative solution.
Thank you for your valuable feedback!
We are sorry for the inconvenience caused to you and that our app did not make up to your expectations.
As a jewelry brand, we have lots of options that don't need to add inventory and are not technically a variant. This app made syncing up our Etsy shop much easier. The customer service was super fast and helpful. Our listings can now offer multiple lengths and specific customization without increasing our inventory for single items. Thank you!
This review made our day! Thank you so much!
I'm impressed this app is free. I sell gift certificates and it has allowed me to add options of how to send, gift messages, etc. I reached out to customer support several times as I was setting it up and they were very responsive. I would recommend at least trying out this app before paying for another one.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
All of the sudden stopped working completely on the day of my update, very disappointed. I reached out for customer service but they are very slow to respond.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Best Free App I have ever used with the Tremendous support. Best of luck guys.. Keep it up for providing such app to make the things simpler. Try this app at least once before go with the Paid Apps.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Excellent app! Does exactly what I was looking for and super easy to use! Great customer service, took care of my request within hours. Highly recommend this app and developer.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Just loaded this app and looks to be nice and streamlined. I will know more as it gets use. However I do want to compliment this company on the support I received. Sarah was exceptional! She had amazing email etiquette, much knowledge and super super helpful. Hulk has great value in her alone! Thank you Denise
Thank you once again Denise for your amazing support and patience with us throughout the entire process. You are such a valuable partner for us and you, as well as your kind words, are truly appreciated!
Cheers! :)