Hulk Product Options , 1,769 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

December 6, 2022

A+ Customer Service in helping me understand how to use the app! They are really quick in responding and have answered all my questions. Only wish there was a way where we don't have to unclick a swatch in order to choose another swatch, makes it a little confusing on the consumer side.

HyperRides
United States
Over 1 year using the app
HulkApps.com replied December 15, 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

January 17, 2019

Their support team is friendly and very helpful. I downloaded this app to add options to the product page for my online store. You should give this app a try.

Leo. intown
United Kingdom
21 days using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

June 8, 2018

I had an amazing experience with customer service, the perfect app for anyone who is not code savvy. It has a seamless integration to your existing theme as well.

The La Garden
United States
20 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

November 20, 2022

I use this app to bundle products in my store. As a startup, I needed help navigating the product. The support team were prompt and very helpful.

True Emotion
Canada
20 days using the app
HulkApps.com replied November 27, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Edited October 20, 2019

I have been using this app for some time and it's great when its working. But any change and it bugs out. I have just updated my theme on the 19th and sure enough its no longer updating prices in cart. The new theme (Narrative) also doesnt seem compatible on the lap top version as the options are not scrolling with the screen. I sent through a support ticket straight away and have put our site on password protect until its fixed and unfortunately its now monday 21st inching closer to lunch time and our site is still down with no one from support returning my emails to help. Every minute the site is down we're losing sales and if not resolved in the next couple hours I think i'm going to have to uninstall and look at other options so I can get our site back up. Please help ASAP!!

Made By Erika Convertible
Australia
Over 1 year using the app
HulkApps.com replied March 11, 2019

Thank you and nice work there! Great to see how you have setup your options. We are pleased to inform you that you can also offer dual color swatch, apart from single color and image swatch option. Try it, its pretty cool!

May 2, 2023

It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.

vr-rock
Hong Kong SAR
Over 1 year using the app
HulkApps.com replied May 4, 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

July 12, 2021

Super App mit einen noch besseren und hervorragenden Support welcher einem IMMER hilft und das in Rekordzeit. Sehr gut weiter so.

LUDI Handmade
Germany
19 days using the app
HulkApps.com replied July 13, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

April 12, 2022

I have been looking for an app that will allow me to track my inventory while also upcharging per item size. I contacted support because I was having issues getting the app to configure on my own & within 4 hours they had the app configured to work with my website theme. The customer service was spot on & so far the app is doing exactly what I need it to do!

Ohio Threads Handmade Co.
United States
19 days using the app
HulkApps.com replied April 30, 2022

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

February 19, 2020

This app does get the job done and is a great value for the price point. The team at Hulk has great customer support. I have very specific features that I need on my product page and Hulk was always willing to help me and go in and fix things. This product options app works well. The biggest reason I chose this product options app over others is because it integrated with their Volume & Tiered Discounts app. I think that the app is easy enough to use but does require more steps to set up the options than other apps I tested. But for the price point this app does provide great value. I like working with Hulk.

FirmFresh
United States
About 1 year using the app
HulkApps.com replied February 20, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering simple, affordable apps with easy integrations with discounts on bulk purchases.

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

August 28, 2020

Great service, they installed to my custom theme no problem. I highly recommend the app. I use them for most of my apps and the app quality and customer service is untouched.

TYDE Creative
United States
19 days using the app
HulkApps.com replied August 31, 2020

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.