Hulk Product Options

Hulk Product Options

Reviews (1,893)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.

September 3, 2021

Incredible customer service. Implemented what we needed in lightning fast speed. Highly recommended to solve all of your Shopify variant limitation woes. Im so thankful.

Sermez.com
United States
26 days using the app
HulkApps.com replied September 6, 2021

Thank you so much for taking the time to leave us this amazing review.

August 24, 2020

The app is good and affordable. I was having problems with setting up the options but they really helped me out. Customer service is excellent. Thank you so much.

Town Wish
India
26 days using the app
HulkApps.com replied August 24, 2020

Thanks so much, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!

October 12, 2020

This app sounds like a great deal until you start using. Sometimes it works great, but most of the time it will not add the optional pricing into the total, leaving me to contact customers, tell them their total was wrong and ask for more money.
I have contacted Hulk multiple times, each time they blamed another app saying it wasn't compatible, after following their instructions to "fix" the issue, it would go back to doing the same thing. Some times adding in the costs, other times not including the costs.
It has done nothing but frustrate myself and my clients, often leaving me out of pocket for options my clients have wanted but weren't charged for.
I have lost several hundred dollars on this "free" app - if your looking for a good app for options on your website I HIGHLY suggest looking somewhere else. I will be deleting this app and looking for something that actually works. :(

Verstara - Horsehair Jewelry & Horsehair Rings
Canada
Over 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

June 6, 2019

This app gives you more flexibility than using the standard variants. I had a few issues at first getting the options to work correctly but their tech support didn't give up on me. They worked on the problems until the issues were resolved. I wish all companies had as good of tech support as they do.

Vending World
United States
26 days using the app
HulkApps.com replied June 6, 2019

We’re glad that you are enjoying using our Product Options app and support service.

If you ever need us, don’t hesitate to contact our team.

October 18, 2019

Fast service! Easy to use! Support Team so helpful!!! Recommended to everyone! This is the only app for unlimited options!

Pup Icon
Malaysia
25 days using the app
HulkApps.com replied October 18, 2019

Thanks so much for the kind words; we're so glad to hear you're enjoying our Unlimited Customization Options app so much.

We love hearing that we're doing a good job with our support; thanks so much...

June 8, 2018

excellently & fast service, thank you very much!

Strongly recommend!!!

Diymoon
China
25 days using the app
HulkApps.com replied March 8, 2019

Thanks for the kind words. We really appreciate it.

November 11, 2019

This app provided all the options I needed for my site. Very good features and simple to use.

The best thing about my experience is their customer support. they are very responsive and ready to support with anything

Lilac Studio
United Arab Emirates
25 days using the app
HulkApps.com replied November 11, 2019

Thank you for yoru kind words.. we're so glad we were able to help you! Let us know if you need anything else, our team is happy to assist anytime :)

February 26, 2020

I am having problems with this HULK APP. The site is confusing and impossible to fix. I am waiting for some help.

OC Interiors
Canada
Over 1 year using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

May 17, 2020

This app is very easy to use for beginners and works exactly as they described. I Really enjoy using this app for my Shopify site

Kosher Gourmet
Canada
24 days using the app
HulkApps.com replied May 18, 2020

The app looks great on your store! Thanks so much for the review, you can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

December 20, 2020

I used this app to help me produce more options for my products. I am not very technical but after liaising with the customer support team I now have my website looking how I need it to look with all the necessary options. Thankyou

Marvellous You
United Kingdom
24 days using the app
HulkApps.com replied December 21, 2020

The app looks great on your store! Thanks so much for the review!