Hulk Product Options , 1,763 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.
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generous app, free version is enough to cater your basic need, strong functionalities, some suggestion is I hope I can control the container width and faster loading time
Hey there, thanks so much for the review; feel free to contact us whenever as we are always standing by to help.
Good support even on the free version. I have to write one hundred words in a Shopify review so I am writing this second sentence.
Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words. :-)
I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly.
Very happy with their customer service!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
fantastic app, development team was really fast and professional at helping integrate into our theme.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
I was irritated with Shopify's 3 variant limit. I'm so pleased with this app. It installs seamlessly, and the process is a piece of cake. It does exactly what I want and - god bless them - it's a free service. I'm grateful. The app is perfect and setup is easy. Took me less than 10 minutes. WIN.
Thank you for your blessings and your kind words! We're so glad you were able to set up your options easily and quickly, Our main motto is to help you achieve a lot, at the least possible time :)
Let us know if we can help you in any way!
Great support,
Fixed theme integration issue with time,
Good APP.
Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
I have had a few issues with the app. 1. does not allow you to use special characters such as an apostrophe. This doesn't look professional on my website.
2. There was an issue with this app, which prevented customers being able to check out on my site for 4 days! Took 3 days to hear from support. When they finally got back to me, the issue was conveniently gone and they claimed they did nothing to fix it and they had no idea what i was talking about 3. Occasionally the product options do not show on my site, so customers place an order without being able to select their preferences. This interferes with having a seamless customer experience. 4. The inventory control didn't work for me and support was not helpful when I reached out
Hi there!
Thank you for leaving us your valuable feedback.
To answer your first concern I want you to understand that the reason why our application doesn't support the special characters such as (') inverted comma, (") double inverted comma, etc is that it conflicts with the coding language of the application. The inverted commas are used in the coding structure to define the values.
We are sorry the service was not up to your standard, we will surely be happy to help you with any of the issues you are having.
I tried out this app and the features were great but it caused two issues on our website. First, right after the app became active, it caused our photos not to be visible once you clicked on a item. Once that was fixed, customers couldn't add any items to their cart. They did look into this right away but it did not fix the issue. Now I have to wait for them to go back to our original code or go to an older version. I am bummed it is not going to work but it is just not worth losing sales.
Hi there,
We apologize for any issues you are facing. Our support team has reached out to help you get these issues resolved. Sometimes, apps and code conflict, and some of these issues can happen. That's one of the reasons why we ask clients to test in a non-live theme before making this life. We also offer Free Installation Support to all of our merchants.
We'd appreciate it if you'd answer the follow-up from our manager so we can get this resolved for you.
Just what we needed! After a couple of issues with our theme, they were more than helpful to inspect our issue and fix it quickly! Probably the fastest development/support team we've ever worked with.
The app looks great on your store! We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Very easy and intuitive layout. Also they have great service and quick response times! Pleasure working with.
I had one small thing that I had wanted to change so I contacted support and within minutes they contacted the developers and it was changed! So simple so helpful. Really a great experience! Thank you.
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.