Hulk Product Options , 1,519 reviews
Amazing app that has all the features of most of the paid ones and super easy to use and customize... and then it's free. Can't beat that!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Works great, had a small problem with installation, I opened a ticket and the next day it was solved. Really appreciate this considering it's a free app! Thanks Hulk, you're incredible!! (see what I did there?)
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I contacted them for customer service 6/12/18 about code placement explaining I am adding a balloon department to my online store, with a deadline of Friday June 15th, COB deadline. They continued all week to say they were working on it and would make it a priority, all day Friday, I was stressed to the max not knowing the status, absolutely no communication from them, I mean crickets, ssp, ssp, ssp. Also, there was at least 24hrs between all their email responses when they advertise 30 minutes responses, I suggest Shopify dismiss this app as worthless and misleading. They requested a review prior to helping me, this is it. This system is forcing me to give them at least one star which is not deserved. Well, today is 6/18/18 I received an apology email this morning the morning of my balloon launch for the dishonesty and misleading inclinations. Thanks to the outstanding customer service from Shopify, I was able to launch my new balloon department this morning without a hitch. KUDOS FOR SHOPIFY!
Thank you for your feedback. As part of our initiatives, we have paid a lot of attention to improving our customer service.
We understand that resolution time shouldn't be more than a few hours and communication is key, and we will stick to this approach moving forward. :)
We also asked our manager to contact you in hopes of amending this with you.
Absolutely love this app! It has been a huge help to my store and has made creating custom product options a breeze! I love how you can fully customize the style of the options to perfectly fit your store's theme!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Absolutely amazing service. Top notch problem handling.
Really good guidance and solving of our problems.
Thank you!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Great customer service, very prompt assisting with installation when I had trouble with the code! Highly recommended
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Great app, and I love how it looks on my site. I can't believe they provide such a wonderful service for free. I'm looking forward to getting some of their other apps. They are more than willing to do the install for you if you need help, just be prepared to have it take a few days. They are super busy, but they will get to you and it is worth the wait.
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Loved the service that Hulk App provided to our company. They were open to my questions and didn't hesitate with helping us.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
I honestly can't believe they provide this level of service on a free app. Thank you to the Hulk team! It's also the only app that allows me to upload my options list via .csv which is important to me with 1500 options that occasionally change and need to be in alphabetical order.
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I am not a coder and tried walking through the installation steps but only got it working partially. Reached out to their support, not knowing what to expect for a free app, but they didn't just give me a couple words of advice, they actually fixed all the coding themselves and had it up and running quickly.
Impressive service and functionality for a paid app, much less a free app.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!