Reviews (295)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify's product customization capabilities, highlighting its support for complex options and conditional logic that streamline inventory management and improve the shopping experience. The app is praised for its user-friendly interface, reliable performance, and seamless integration with Shopify themes. Features like the image customizer are particularly valued for their flexibility. Additionally, the responsive and effective customer support team is frequently commended for assisting with both simple and complex issues, enhancing the app's value for money.

November 17, 2017

Super quick response and actual dealing with issues even as it appears to be my own mistake and not following/ reading the user guide.
Megan keep up the good work :)

Homeapparatus
Ireland
5 months using the app
Edited November 17, 2020

Customer support goes above and beyond to get you the results you want. We wanted an app that provides great ROI with support to back it up. This app does both. Simple to set-up, does everything we wanted it to do, and we couldn't be happier. Thank you so much to Justin and the team. If you are looking for an app to help you customize products, this is one you should definitely check out!

Lee Laa Lou Inc.
Canada
5 months using the app
July 18, 2019

Awesome app! Lots of customization abilities however, it may be a little frustrating at times - not user friendly - and while it may seem that you need some coding experience at times, support is extremely helpful in helping you through all of the jargon. Very happy about this app!

For We, From Me
United States
5 months using the app
May 9, 2023

Decent app, affordable, not the most user friendly but it works. Broke my store when I uninstalled though :/

WATSON
Canada
5 months using the app
March 12, 2018

Love the app. Very easy to use and set up. W3 support is excellent. They respond very fast to fix any issue.

Gcsupplyllc
United States
5 months using the app
August 25, 2022

Incredible custom service and awesome app! The customer service team replied and has helped within minutes of emailing. The app itself works amazing. We are just getting started and haven't full utilized all features yet but so far it is awesome.

Greater Than Sports
United States
5 months using the app
May 31, 2016

great app. our store has lots of personalized items and it has everything we needed.

Dreamscape Decors
Canada
5 months using the app
February 22, 2022

Plugin perfetto ed assistenza top, fa quello che dice di fare e ti supportano per ogni problema e necessità

Roberto Giannotti
Italy
5 months using the app
Edited July 6, 2018

This product is absolutely key to me being able to help my customers choose the wood type, size and all kinds of personalization options for our premium cutting boards and as well as the engraving options for our barware. It is perfect for our products and really simplifies the checkout process. We love it, and wish that it were available for the other marketplaces we sell in as well!

Traci Shanks
https://WellWrittenGifts.com

Well Written Gifts
United States
5 months using the app
March 12, 2018

I hate this app. I had a developer add it for me and when I went to set it up, it was way too time consuming to add all the options and add the "conditional logic". After you set up the conditional logic, lets say you have 20 product options with different price amounts, you then have to create 20 new products with those product prices and it's just a mess. Huge time waster and I have been spending my money on this app for the past few months till I launched and now have to start over. Wish I had looked into it earlier on.

Doggie Diva Store
United States
5 months using the app