Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and extensive customization options, ideal for complex product configurations. They appreciate the reliable performance and minimal downtime, which boosts operational efficiency. The support team is noted for being responsive, assisting with quick installation and setup. Additionally, the app is considered cost-effective and offers great value. Long-term merchants report ongoing satisfaction and a positive impact on sales due to the advanced customization features. Comprehensive documentation and tutorials are also available to help merchants maximize the app's benefits.
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LOVE THE APP AND THE CUSTOMER SERVICE!!!!! They've resolved the issue and roadblock for me within 24 hours.
Thanks Megan! :)
After switching from the OPTION APP BY BOLD, I found this APP is a problem solver, I use it as a customizer for my product, and it works great especially the special feature "image customizer", it makes the features visible to my visitors and makes it much easier for our client to customize the products. I did have some issues when using this APP, we must have sent more than 20 emails asking questions. Megan is so helpful, she is so patient with my questions and my poor expression of English, and she solves most of the problems very well. Thank you so much!
Customer support is nothing short of AMAZING.
Everything works as it should.
It's kind of hard in the beginning navigating around the app, but called and emailed tech support and they were awesome! It even took me all day but they worked with me every step of the way. This app was a great asset to my online store!
Customer service is great! After my initial review, their team reached out to me to get all the issues resolved. They were fast and had a good response for all my questions. I am excited about using this app and will update review in 6 months.
Amaziingly flexible and robust app - and amazing support from the W3 team.
Don't look any further for a product options app! Justin and the team at W3 are incredibly responsive and helped me resolve numerous issues I was having with my store. And they are in the USA so when you make a request the communication is clear and concise. A+++!!!
I needed help adding some options to my website. Were very helpful throughout the whole process and very timely as well! Thanks again!
I've used Custom Products a couple times now. As with most of my customers, there's always something customer that they want to do. W3trends has always stepped up and really helped me out with customization and minor issues with the app. They are very responsive and I'd definitely recommend them and their apps to anyone!! Great job guys!
App is really easy to use and offers lots of useful functionality including conditional logic. Support is quick and helpful!