Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliability in offering a variety of customizable product options. They value the image customizer feature for enhancing customer experience and the ability to add extra charges for additional options for revenue generation. The app's seamless integration with Shopify themes and fast performance are also praised. The support team is recognized for their quick response and professionalism. Some merchants suggest improvements such as cart option editing and a longer free trial period. The app is considered good value for money.

February 23, 2017

It is simply the best app for all your product customization needs. It works great. It looks great. It is easy to use. Customer support is awesome. I highly recommend this app.

Linesprint
Canada
About 1 month using the app
September 19, 2016

Great app and nice support! Thanks

Balcotte
France
About 1 month using the app
July 17, 2017

Très bonne application !
Les options proposées par shopify directement, avec le thème que j'ai choisi pour mon site, ne suffisaient pas pour gérer la vente de mon produit.
J'ai trouvé cette application de customisation de produit qui conviens tout à fait à mes attentes et qui permet d'ajouter une plus-value sur mes produits.
IL FAUT CEPENDANT PREVOIR QUE LE DEPLOIEMENT DE CETTE APPLICATION DEVRA ETRE FAITE PAR W3 (25$ supplémentaire). En effet le fait de devoir modifier des lignes de code HTML n'est pas trivial pour tout le monde et qui plus est si votre site internet est construit autour d'un thème personnalisé.
Cela dit, le service après vente (le support) est réactif, disponible et prendra le temps d'adapter l'application pour votre site web sans coût supplémentaire (jusqu’à maintenant pour moi).
Je suis, pour le moment, tout à fait satisfait de cette application et la recommande volontiers.

Schneiderandco
Switzerland
About 2 years using the app
June 18, 2016

Really nice app! I'm not familiar with Shopify's codes and scripts, but W3 made it really simple! I sell fully customizable products so I needed a form builder and this app delivered.

Remember Me Memorial Frames
United States
About 1 month using the app
Edited August 21, 2021

I'm using this app purely for the text box option. The other variation options are not exactly what I needed for my shop, but I'm sure they'll come in handy. Support was prompt to reply. They also adjusted the app to my theme for no additional fee, despite them not providing this service. I'd recommend this app for those who are looking to add product options.

Whimsical Lace
Indonesia
30 days using the app
April 20, 2017

Hewn & Forged approved! Very responsive customer support!! I needed a bit of help getting the app installed on my site and it was done in about 15 minutes for a nominal fee. Custom Product Options is super easy to use and has the functionality for a business like ours. Thanks guys!

Showcase The Wine
United States
28 days using the app
January 31, 2021

Needed to create a long list of check boxes inside a product listing before a customer was able to add to cart. This works perfectly. Thanks!

Hillman Reid Premium Skin and Hair Care Inc.
Canada
27 days using the app
December 20, 2017

Incredibly responsive support.

Had the app installed for me within a half hour of my initial request.

Treasuryvault
United States
26 days using the app
November 4, 2020

Love this app. Really helps my customers walk through our ordering process very seamlessly. There are so many options to make everything very clear.

Perkie Prints
United States
26 days using the app
February 5, 2016

Great app! I had a issue with adding products to the cart, but Brad cleaned it up in a few hours.Easy to install, easy to use.

Jaimesonlighting
United States
24 days using the app