W3 Custom Product Options , 294 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 7, 2017

This app is awesome! Very easy to use and customer service is great too! I had nother one for months, it was much more expensive and complicated...

Time spent using app: About 1 year
March 7, 2017

I have been using this app about a week or so now and highly recommend! Not only for price, but also all of the premium functionality built in that everyone else charges for. I had an issue with some alignment and contacted support and had it resolved within 24 hours.

Branded For Me
United States
Time spent using app: 4 days
March 6, 2017

the app is great, looks cool and does what it needs to do, very clean. what is fucking awesone however is the help line support. I only needed them the once, but it was early hours in the morning in HK, and Jas I think he/ she was called basically got added as a staff member, went off for 10 minutes and did the whole bloomin fix themself, came back, 'here you go'. Shit, I love that sort of 'sort the problem out first'attitude, top work W3, whoever you are, jas is a star

Hong Kong SAR
Time spent using app: About 1 year
Edited November 2, 2018

This app has been a watershed for our shop as we try to streamline our custom ordering process. It allows us to capture line item properties, build logic into the product listings and charge extra for options. It does require some integration testing and modification to notifications and invoices to properly show the extra information but the support team at W3 has been super helpful, responsive and have solved all of our issues. We evaluated other solutions first, but we found this to be the best option available for Shopify by far and the price is very reasonable.

Update 11-2-2018: We updated our theme to the latest version and needed some help updating the custom product options. Within 1 hour of contacting the team at W3 Trends, we had everything fixed. I cannot recommend them highly enough. Thanks for being awesome!!

Hand And Hide
United States
Time spent using app: Over 1 year
February 23, 2017

It is simply the best app for all your product customization needs. It works great. It looks great. It is easy to use. Customer support is awesome. I highly recommend this app.

Time spent using app: About 1 month
February 22, 2017

So far so good! Just installed custom options and it's pretty easy to use. Had one little issue that they handled for me in just a few minutes. Great job guys!

I'm definitely going to check out their other apps.

Angelos Pizza Rootstown
United States
Time spent using app: 11 months
February 15, 2017

The company helped with the few issues I had installing the app and were extremely helpful and responsive.

The app does exactly what I need it to do- adds a charge for a monogram.

Boys Tree House
United States
Time spent using app: Over 4 years
February 7, 2017

Great stuff. With colour Swatches heaps of options and most importantly conditional logic this app is perfect for us. Support is great, really helpful and always get it right. Thanks.

The Artisan Press Store
Time spent using app: 8 months
February 3, 2017

Love It!!!!! So easy to use and the Conditional Logic feature is great, super fast response from support staff, a must have app

The Hat Lab 2
United States
Time spent using app: 11 months
February 1, 2017

Very good app! It had exactly what i was needing, had a few bumps in the beginning but the support team sorted it out under 24 hours. I would recommend this app to any one who needs product option customization.

United States
Time spent using app: Over 1 year