SC Product Options , 2,524 reviews

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!

Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you

It randomly gives products away for free.
A few weeks ago we were looking at some orders and noticed that Bold was not adding the up-charges to the order. It added the parts to the order fine and we fulfilled them but the customer was getting them for 0$. Since we have found over $5000 in free items Bold gave away. Customer service has been less than helpful. Downright idgaf attitude to trying to fix it. look at other apps.

BOLD Product Options app has truly revolutionized our online store experience! The vast array of customization options, combined with an intuitive interface, has helped us easily create personalized products for our customers. The app's stellar functionality has made managing our eCommerce business an absolute breeze.

A special shout out to Mrunal Shah who provided incredible support throughout the entire process! Mrunal's deep product knowledge and tireless commitment to customer success ensured the smooth and efficient integration of the app into our store. This level of dedication to outstanding customer service is a rare find these days.

We wholeheartedly recommend the BOLD Product Options app to anyone looking to level up their eCommerce game. The added functionality, ease of use, and exceptional assistance provided by Mrunal Shah make it a 5-star experience all the way!

A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app.

Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.

The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.

Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!

Thanks Alina