Reviews (2,615)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

June 3, 2014

Great app, very easy to use, also cost effective. Adds a lot of features for editing your products, displaying them the way you like. I couldn't of made certain products on my site without this app. 5 stars!

Vape Bros
Australia
About 1 year using the app
September 30, 2023

Excelente servicio al cliente! por ahora la aplicación también ha solucionado mi necesidad.

IRANTI CANDLES
Spain
About 1 year using the app
February 18, 2021

Great customer service and app. This app has much more to it than I Initially;y thought and the customer service from Ryan was exceptional! thank you team!

Odysee Eyewear
United Kingdom
About 1 year using the app
Shop Circle replied February 19, 2021

Thank you so much for the review! We are so happy to hear that Ryan provided great support.

March 27, 2013

Extremely happy with this app. It offers something that I needed and was a very disappointed when I discovered shopify didn't offer product options like this. These guys have made things a lot more easier and now I can allow my customers to customise their gift sets in a much more professional way instead of emailing them to ask what they want or asking them to write their options in the comments box! Great job guys plus fast and helpful installation and customer service!!

Leor
United Kingdom
About 1 year using the app
November 28, 2014

I've been using this app for a couple of months and I love it! It allows me to give my customers a variety of options to choose from. It makes it easy not only for me but for my customers that visit my shop. LOVEEEE IT!
Also, if you ever need help, their support team will respond within the same day.

Your Wedding Countdown
United States
About 1 year using the app
Edited May 17, 2017

MC (Marie-Claude) - your help is really awesome in resolving the long pending issue !!

Universal Mania
United States
About 1 year using the app
February 12, 2020

I'm not sure why I wasted so much time searching the App Store for a better App than one made by BOLD? I've used them before and I should have stopped trying to be cheap and just went with what I knew worked - not to mention reliable customer service. Thanks for your help Carter - appreciate you going the extra mile and triple checking that your App would fit all my needs. Do yourself a favor and go with Bold. They've been around a long time and know what they're doing. A+

Outshine Labels
United States
About 1 year using the app
March 14, 2014

This app is awesome! It allowed us to add customization options to our site and was super easy to set up. Their customer service rocks too! Anytime we had any questions, their experts responded quickly with answers and solutions to help.

FATTY SUNDAYS
United States
About 1 year using the app
Edited February 9, 2023

Used this app for long. Great support! Professional and friendly. Helped me solved some problems and also helped me configure my options so Im all happy :)

Docklandet
Sweden
About 1 year using the app
Shop Circle replied October 25, 2022

Thank you for your feedback. We sincerely apologize for the frustration this has caused. We’ve made some significant changes to our infrastructure to help provide stability and better serve your needs going forward.

September 15, 2021

They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.

BabyBlue Colored Contacts
Hong Kong SAR
About 1 year using the app
Shop Circle replied September 15, 2021

Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!