Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

November 14, 2013

Excellent Add-on. Brings your custom product to life.

Digi3DWorks
United States
12 months using the app
June 15, 2017

Works great. Didn't work on my theme and they spent the time to install it manually and it's working great.

Appreciate it, great app.

Sale E Liquid
United States
12 months using the app
October 17, 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use.

Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

NorthwindSupply
United States
12 months using the app
August 14, 2014

If you're looking to add additional options to your products (in my case engraving g) this is the absolute best app for doing so. Everything "just works" and I was able to offer engraving on hundreds of products throughout my store in about 15 minute with this app. Highly recommend.

Celebration Memorials
United States
12 months using the app
Edited June 9, 2020

This app is so easy to use and the customer service is amazing!

Rony Helped me when I was stuck and answered all of my questions!

WholesomeSoap
United States
12 months using the app
October 11, 2017

Great support from MC - helped get the initial setup sorted out and up and running.

Navigate Apparel Stores
Canada
12 months using the app
July 1, 2014

I was very impressed how quickly the team was able to install my app. I'm not very computer savvy, so having a good team behind the product is important.

Cash Investor Lists
United States
12 months using the app
Edited December 6, 2019

Although there are some limitations with this app (i.e. being able to display a price breakdown per line item on the cart page) which could be due to our theme and/or modifications we've had to implement to our site, the response and help from Bold's techs are top notch. They are very responsive and try to help solve problems offering different work-arounds that are sufficient for the time being until the figure out how to fix the issue with a more permanent and useful way. I've had the opportunity to work with a number of their techs and reps; Mona, Rony, Rick, Samuel, Grant, Jericho, Julian, Christophe, and Nirav - and all have been helpful in one way or another. I can't wait to see what they bring with the next app update!

Knot & Rope Supply
United States
12 months using the app
Shop Circle replied December 9, 2019

Hello there! We're very sorry you ran into those limitations, but we're glad that our support team was able to offer some potential solutions and turn that around for you a bit.

We certainly have an amazing team of talented people, so we're glad that you had a chance to work with them! We hope to be able to solve some things with our next update, so keep an eye out. :-) And don't hesitate to reach out if you need anything else!

March 8, 2023

The extent of customization and features added through Bold Product Options takes the shop experience to another level. Updates are rolled out automatically. Support is quick to respond and knowledgeable in resolving issues.

Levenger Company
United States
12 months using the app
September 26, 2016

I absolutely love this app!! It has been so helpful for us! Being able to fully customize all of our products is so wonderful!! <3

Cherrytreelanedesigns
United States
12 months using the app