Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

July 24, 2018

First off, the product itself works amazingly well! It really allows me to run my site the way that works the best for our customers, which is always a good thing...but this review is about the support provided by Tim and Zach L when I screwed up the liquid code on my site after I switched the theme over.....Man, those guys killed it and worked sooooo hard and were incredibly responsive and knowledgeable about the problem (that I created), and were realistic about the possibility that there might not be a whole lot that they can do to fix my cart problems, but again, they worked all day and got everything up and running perfectly and I couldn't be more grateful to the entire Bold team!!! Great Product, but the Customer Service is the really story here. They were second to none!!! Thanks guys!!

Somethincomfy
United States
11 months using the app
May 11, 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Pound A Metre
United Kingdom
11 months using the app
September 23, 2019

It is so easy to use this app and it has all the features I needed.
The customer support is also amazing! They give me a quick response and it has the live chat so when you need their support, they are right there to help you.
The tech support agent (Nir) resolved my problem so quickly and beyond my expectation :)
Other apps will take ages to respond though!!

CLARA CONTACT
Japan
11 months using the app
Shop Circle replied September 24, 2019

Thanks so much for taking the time to write us a review; we're really happy to hear that the app fits what your business needs, and that you've been happy with our support!

January 14, 2014

The Product Options App is a life saver. It allows our customers to order custom wall decals and shirts from our online store http://www.segraphics-store.com. The group at Bold Apps did an amazing job helping us integrate the tool into our online store....since purchasing the App products have started flying off the store shelves!

Stephen Edward Graphics
United States
11 months using the app
June 15, 2018

We love this app! It was easy to install and works perfectly. It does exactly what we want it to do.

Wolf Creek Printery
United States
11 months using the app
March 14, 2016

Excellent app! It is impressive in its ease of use and functionality. The installation process is a little bit tedious but so worth it!
I accidentally broke something in the install process and dreaded what I assumed would be a very time consuming and frustrating process of working with their customer service to get my website working again. However, Ryan and Tamer from support were amazingly fast and competent and got me up and running in no time. Fantastic customer service!

Winefulhome
United States
11 months using the app
October 3, 2019

The support at Bold for their Product Options are extremely helpful and know the product really well. I recommend it for anyone that wants to create a store with customized options that fit their customers UX.

TOWN FLYR
United States
11 months using the app
Shop Circle replied October 3, 2019

Thank you so much for recommending our Product Options app! We're really glad to hear that you found our support to be so helpful - that's certainly what we strive for. We have plenty of product experts who know our apps inside and out. :-)

October 17, 2018

Great support provided by Nir. I really appreciate help of the support. Its really easy to use and support is always ready to help you to setup the app. Thanks for your co-operation.

Mihenna
United States
11 months using the app
September 17, 2018

Super helpful! Rick solved the issue I had with the app!

Eternal Petals
United Kingdom
11 months using the app
July 2, 2014

Excellent app and terrific customer support. Purchase these apps with confidence!

BigFPS™
United States
11 months using the app